Listen to this, Crutchfield referred me to Ultimate Electronics as an authorized service center and they told me they wouldn't work on it unless I had purchased an extended warrantee. I called another authorized service center and they told me they did warrantee work until they found out I didn't purchase it from them. I am now on hold with Denon thinking I might as well hang up. Warrantee, schmorantee! I've got 1 more 'C' conversation left in me before I throw this thing in the garbage.