Without having heard the conversation between customer service and the customer, who can say what transpired that may have lead to Axiom's conclusion that they would not replace the tweeter because of suspected abuse (not covered under their warranty)?
While, I agree to some extent, Rick has bought several thousands of dollars of Axiom equipment and if it takes one $25 tweeter to keep him a happy customer, Axiom should have sent him a new one no questions asked. I appreciate the contributions that Rick has made over the years on this forum and would love to see him stay around. I do feel that his comment about Axiom's generosity towards frequent posters was unwarranted.
