Sorry for your trouble. Like I said many times, good sound is the most important but at this price, the customer also wants good finish and good service. The QC really needs to smarten up cause we are seeing more and more of these and in the long term, it's enough for a company to loose the confidence of their customers IMO. This is your second set, it should have been carefully inspected.

Bruno
M80s/VP180/QS8s/EP600/AVR-890
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"The problem is choice..."