We have a few different ship times depending on the type of order it is. I will go through them one by one.
For our standard stock products they will ship within 3 business days. If there is an exception to this for parts availability we will change the ship time on our site from 3 days to whatever numbers of days are necessary for us to manufacture the parts.
For custom orders placed through “Customize Yours” the ship time will change automatically depending on the option selected.
For factory outlet orders there are varying ship times for each product that we update each week to fit current production schedules and quantities on order at the time.
For new products we tend to always do a pre-order special when the design is done and all the parts are in our production schedule. These can be really tough to estimate to an exact time but we can generally get pretty close. For the High Powered versions of our current M80 and VP180 our estimate of starting to ship in mid-December is still looking good. The other thing that can happen with new products is we have to estimate the demand in advance of any history on the model. Depending how many orders we get the entire first run can sell out. In the case of the M100s both the entire first and second runs were sold out in the pre-sale. We ship pre-orders in the order in which we received them. Also with new products the first production runs are usually pretty poky so it can take a while to get through the first run and get all the pre-orders shipped.
For layaways we ship them within time frame on our site for that model from the day the final payment is received.
Then there are the exceptions to all of the above. This will happen when we get a rush of unexpected orders on a particular model in a single day that causes us to run out of some part or another before we can change the ship time on the site. The other exception is when we end up with less of some particular part then our system says we have. Fortunately that does not happen very often but seems to follow Murphy’s law pretty well when it does.
