I do agree having a hotmail email made me a little skeptical, however he is legit. I purchased the STF-3 two weeks ago from him and was very pleased with his service. Two days after receiving my sub I couldn`t get any sound out of it, gave him a call at his store called Home Digital and he exchanged my sub for another one and paid the shipping both ways. This sub is working great and with the rest of my Axiom speakers my HT is now complete.