Axiom Home Page Forums General Discussion Home Theater So I did it...

Well I'm having a problem =(. My EP500 seems to cut in and out especially at higher volumes. I tried switching the cable and no luck but I did notice the coaxial input seems really lose as compared to the ouput. I can move it around with my finger and if I jiggle the cable it seems to make the sound cut in and out. I'm calling Axiom now to see if there is soemthing I can do.

Everything should be a nice tight fit. You might have a broken connection. Axiom CS will help!

Well I talked to Joe over at Axiom and he said to E-mail my information and he would send me a new amp on monday. I gather that these physical problems are rare for them must be a fluke that I got 2 =(.

As far as the customer service however they have proven themselves beyond a doubt the best company I have dealt with bar none.

Yes, sorry to hear you have had 2 issues. Great troubleshooting on the sub. It would make sense the higher volumes cause the loose connection to be unstable.

When are you getting your replacement tweeter for the QS8?

The tweeter shipped today. So I'm guessing tuesday and hopefully wednesday on the 500 amp. Going to tell people not to come check it out till I get the sub fixed at least I think . Not the same HT experience to show off with out the rumble.

Replacement tweeter came in today for the QS8 =).

Haven't heard anything yet on the 500 amp. Guess I'll call them tommorow morning. I sent some E-mails but didn't get a response.

On a side note I watched Black Hawk Down last night and it was like seeing it for the first time. It sounded amazing on the system my girlfriend just kept looking at me saying WOW!

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it was like seeing it for the first time

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All you dvds will be like that!

Heard from Noreen today and my replacement 500 amp will ship out today =).

Can't wait to hear my system at its full potential. So far I can't imagine ever sending these back.

I borrowed a friend's Eagles Hell Freezes Over DVD and was blown away...then I realized it had defaulted to PCM...Switched to DTS and was blown away yet again!

I have War of the worlds (never seen it) sitting here just waiting for the arrival of the 500 amp.

On a side note I have a few times found some parts of songs that bring out what people probably consider harsh or bright about these speakers. It comes out very rarely and only on specific songs. So far I can easily attribute it to the recording because I have put on music that is very harsh or bright to begin with and not experienced anything but clean transparent sound. I listen to everything from Vivaldi, Marshall Tucker, 2 Pac, Stevie Ray Vaughn, etc. So I have definitely run them through the gamut musically. I haven't done a whole lot of HT watching yet because I really want the sub in place before I form any opinions

Anyways loving them so far.

Wow, and I thought I was on the only one who like the Marshall Tucker Band.



Sutter

When I had a particularly nasty woman skip town with another man and take all my stuff with her (Including my HT equipment) I think the only thing that kept me sane was "This old cowboy" by marshall tucker .