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ordering question
#183091 11/12/07 02:46 AM
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A question on the ordering process. I placed an order on the 6th, but then changed it the next day, but then my card was charged the day after for the original amount. I sent Axiom an email, and I'm sure it will all work out. I haven't received an shipping confirmation but doesn't a charge means that it has shipped?

Re: ordering question
rome2000 #183094 11/12/07 03:01 AM
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If you order from the Factory Outlet you are charged right away to reserve the next "faulty" speaker.


M80s/VP160/QS8s/EP350; M22s; M3s.
Re: ordering question
doormat #183095 11/12/07 03:12 AM
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I did order from the Factory Outlet. Cool, so hopefully I'll have it straightened out tomorrow.

Re: ordering question
rome2000 #183100 11/12/07 03:26 AM
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with one or two weeks before a blemished unit rolls off the line there should be lots of time to get changes resolved.

And blemish is a much more accurate word than faulty. Mine had a small scratch on the bottom of one (and a big crack on the other from our friendly delivery company - quickly replaced by Axiom!)


M80s/VP160/QS8s/EP350; M22s; M3s.
Re: ordering question
rome2000 #183142 11/12/07 02:10 PM
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Hi rome2000:

Sorry about the confusion with your order. We sent a receipt both for the original order and the revised order. Please send me a quick PM if you did not receive them. I know Noreen did the credit that resulted from the change but this will sometimes take 3-5 business days to show up on your credit card.

The good news is that we are shipping your speakers this week. \:\)

Andrea


Axiom Audio
Re: ordering question
rome2000 #183152 11/12/07 03:05 PM
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Hi, yes, she already credited me. You guys/gals work quick. Thanks!

Re: ordering question
rome2000 #183213 11/12/07 09:53 PM
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Great Googly Moogly! It shipped today! I feel giddy!

Re: ordering question
rome2000 #183225 11/12/07 11:51 PM
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\:\) .


House of the Rising Sone
Out in the mid or far field
Dedicated mid-woofers are over-rated

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