 Re: shipment arrived at incorrect facility
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Joined: Jul 2006
Posts: 12,077 Likes: 7
Founder, Axiom Upgrade Club shareholder in the making
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Founder, Axiom Upgrade Club shareholder in the making
Joined: Jul 2006
Posts: 12,077 Likes: 7 |
I think you may be dreaming. Have someone pinch you.
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Re: shipment arrived at incorrect facility
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Joined: Aug 2007
Posts: 3,488 Likes: 9
connoisseur
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connoisseur
Joined: Aug 2007
Posts: 3,488 Likes: 9 |
Wow! If that wasn't so sad because you need it, it would be hilarious. Anyone from Purolator care to respond? Does Purator really understand the DHL system, because THEY sure don't seem to!  for your wait,  for DHL.
See Mojo's signature
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Re: shipment arrived at incorrect facility
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Joined: Mar 2005
Posts: 7,463 Likes: 1
axiomite
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axiomite
Joined: Mar 2005
Posts: 7,463 Likes: 1 |
That's an incredible story! What is DHL thinking?
Dealing with shipping companies makes my blood boil. I'm a very calm person normally, but when I have to call UPS at work I'm better off beating myself in the forehead with the phone.
Sounds like DHL has the same sort of non-linear logic/dead end customer support that UPS does. . .
***********
"Nothin' up my sleeve. . ." --Bullwinkle J. Moose
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Re: shipment arrived at incorrect facility
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Joined: Dec 2003
Posts: 10,420
shareholder in the making
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shareholder in the making
Joined: Dec 2003
Posts: 10,420 |
If DHL missed the initial scan, it will not show up as received from Purolator, but would be in their system......somewhere.
Jason
M80 v2
VP160 v3
QS8 v2
PB13 Ultra
Denon 3808
Samsung 85" Q70
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Re: shipment arrived at incorrect facility
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Joined: Apr 2007
Posts: 4,877
connoisseur
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OP
connoisseur
Joined: Apr 2007
Posts: 4,877 |
The web tracking says that the package was received by DHL on the 24th. The phone rep said it was never received..... Anyway, I am sure it will show up eventually 
-David
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Re: shipment arrived at incorrect facility
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Joined: Jul 2006
Posts: 12,077 Likes: 7
Founder, Axiom Upgrade Club shareholder in the making
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Founder, Axiom Upgrade Club shareholder in the making
Joined: Jul 2006
Posts: 12,077 Likes: 7 |
Physical piece be with you.
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Re: shipment arrived at incorrect facility
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Joined: Apr 2007
Posts: 4,877
connoisseur
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OP
connoisseur
Joined: Apr 2007
Posts: 4,877 |
This morning DHL web tracking gave me the following message:
12/31/2007 8:15 am With delivery courier
Looks like they just missed the initial arrival scan somewhere. My package was probably on it's way the whole time! (it is arriving on the originally scheduled delivery date)
That leads me to believe that the "shipment arrived at incorrect faciltiy" is some kind of generic message that posts when a package comes up missing/misses a scan somewhere like St_Patguy suggested.
I guess they think it sounds better then "your package is missing"
Hopefully the new amp will fix my rattle. If not the issue may be with the driver (which i doubt because it sounds like it is comming from the back), or the enclosure itself.
-David
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Re: shipment arrived at incorrect facility
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Joined: Mar 2005
Posts: 7,463 Likes: 1
axiomite
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axiomite
Joined: Mar 2005
Posts: 7,463 Likes: 1 |
Good news, terzaghi! Hope the new amp solves your problem.
***********
"Nothin' up my sleeve. . ." --Bullwinkle J. Moose
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Re: shipment arrived at incorrect facility
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Joined: Apr 2007
Posts: 4,877
connoisseur
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OP
connoisseur
Joined: Apr 2007
Posts: 4,877 |
well it is 6:47 and still no amp Maybe DHL has not redeemed themselves yet!
-David
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Re: shipment arrived at incorrect facility
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Joined: Aug 2007
Posts: 3,488 Likes: 9
connoisseur
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connoisseur
Joined: Aug 2007
Posts: 3,488 Likes: 9 |
The container and the physical item could have been on two separate trunks, each with half of the address... The woman on the phone might have been right after all Well... better luck in 2008 for that shipment!
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