 Re: My speakers are gonna be in the cold!!
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Joined: Dec 2003
Posts: 10,420
shareholder in the making
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shareholder in the making
Joined: Dec 2003
Posts: 10,420 |
Honestly, an apology would have made me feel a lot better (although it won't change the fact I am still unhappy). It's amazing what a simple "I'm sorry it happened and for the inconvenience" will do for customer relations. Just wondering out loud here as you are from Calgary, when was the last time you had really good customer service here? Our labor shortage shows itself at these levels the most. People that would normally not be hired for these positions are now being hired as companies can not find good people to hire for these front line positions.
Jason
M80 v2
VP160 v3
QS8 v2
PB13 Ultra
Denon 3808
Samsung 85" Q70
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Re: My speakers are gonna be in the cold!!
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Joined: Sep 2002
Posts: 1,488
connoisseur
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connoisseur
Joined: Sep 2002
Posts: 1,488 |
Well...bad news guys. I went to pick them up....and one of the M80 is Broken. the MDF showing and box destroyed. I am so mad. The stupid old lady at purolator was also giving me a hard time. I was saying how can this happened and how your company just throw your customer's stuff around. The she scolded at me: "I DIDN'T DO IT, DON'T TAKE IT OUT ON ME. CALL THE 1-800 NUMBER!!!" I told her, I am not saying you did it...but boxes left axiom in good order and now they are broken. So it is YOUR company. Not you, don't take it personal."
You trying listening to people rant and rave to you all day long and you would probably be the same way. Its just a job, the stuff was damage what you gonna do. I have been in a position many times where I am taking crap from someone because of my bosses. Usually I will sypathize with them and agree, whatever to make them calm down and be happy and to understand its not me you need to be mad at. I work here, I have no control over it. Then there have been times when I just sit there and pay no attention to their raving and just let them pop off about whatever they want. 
Last edited by Haoleb; 01/24/08 03:40 AM.
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Re: My speakers are gonna be in the cold!!
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Joined: Jan 2008
Posts: 67
old hand
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OP
old hand
Joined: Jan 2008
Posts: 67 |
WOW...AXIOM!!!!!!!!!!!!
I LOVE YOU...You are the best!!!!!
My replacement M80 was shipped yesterday...and it is being delivered TODAY!!!!!
How much better can a company stand behind their customer? Purolator should learn a thing or two from Axiom.
An amateur built the Ark.
Some professionals built the Titanic.
But Noah took a little advice.
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Re: My speakers are gonna be in the cold!!
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Joined: Dec 2003
Posts: 10,420
shareholder in the making
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shareholder in the making
Joined: Dec 2003
Posts: 10,420 |
Is it coming Purolator again?
Jason
M80 v2
VP160 v3
QS8 v2
PB13 Ultra
Denon 3808
Samsung 85" Q70
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Re: My speakers are gonna be in the cold!!
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Joined: Feb 2007
Posts: 601
aficionado
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aficionado
Joined: Feb 2007
Posts: 601 |
Made on a Mac
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Re: My speakers are gonna be in the cold!!
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Joined: Jan 2008
Posts: 67
old hand
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OP
old hand
Joined: Jan 2008
Posts: 67 |
Unfortunately....Yes...purolator...
An amateur built the Ark.
Some professionals built the Titanic.
But Noah took a little advice.
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Re: My speakers are gonna be in the cold!!
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Joined: Jan 2008
Posts: 67
old hand
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OP
old hand
Joined: Jan 2008
Posts: 67 |
Picked up the speakers. Box was still beat p...but not so bad and speaker is unscathed..thank god!
I just need to go home and have it hooked up now...YES YES YES!!!
An amateur built the Ark.
Some professionals built the Titanic.
But Noah took a little advice.
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Re: My speakers are gonna be in the cold!!
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Joined: Nov 2006
Posts: 135
veteran
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veteran
Joined: Nov 2006
Posts: 135 |
Congrats! Be sure to post your thoughts on the pair!
The more you love music, the more you love music.
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Re: My speakers are gonna be in the cold!!
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Joined: Apr 2007
Posts: 4,877
connoisseur
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connoisseur
Joined: Apr 2007
Posts: 4,877 |
Yeah, both of my m80 boxes from DHL were completey slashed open.
Fortunately the speakers were fine.
-David
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Re: My speakers are gonna be in the cold!!
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Joined: Jan 2008
Posts: 67
old hand
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OP
old hand
Joined: Jan 2008
Posts: 67 |
Finally have some time to spend with the Axioms.
-Very nice, definitely noticed a significant upgrade to my beta50. I find not only can the M80 play LOUD...but base is tight and precise.
Qs8 is very good for surround, But I still find it missing something for music compare to the M22's. Right now I have 6.1 setup. Will prolly get another QS8 to complete the 7.1 in the near future and a new Sub when my budget permit.
I did hook up the m22, VP150 and the QS8...and I find the beta50 tower I have was very "undefined"(not sure what other word to use??) I don't mean to say the Beta50's are bad, they are good speakers but the Axioms sounds to be just in a class of its own.
Very nice. I am hoping after the break in period, these Axioms will sound better.
I watched Spiderman3 and Charlotte's web(my son really wanted to see it :P) During one of the scene when it was raining in the farm, I can hear precisely the rain drop's different distance surrounding me. It was an amazing and some what weird feeling. Definitely not something I have felt before.
I am hoping to get the Elton 60 Blu-Ray. I have heard some great things about it. I can't seem to find it anywhere locally. Its all sold out. Any other demo material you folks suggest?
thanks for the support, you guys are great!!!
Last edited by Frostiex; 01/28/08 08:51 PM.
An amateur built the Ark.
Some professionals built the Titanic.
But Noah took a little advice.
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