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Re: EP350 quick question
davemire #230975 11/21/08 05:47 PM
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I am sure they will run some tests on the next EP350 before they ship it so everything is perfect for you :).

I know the one thing that attracted me to Axiom is I always know in the back of my mind that with any current or future problems I will be taken care of.

Good luck,


I’m armed and I’m drinking. You don’t want to listen to advice from me, amigo.

-Max Payne
Re: EP350 quick question
BlueJays1 #230978 11/21/08 05:57 PM
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You're right, they said they'd test the next one prior to shipment, but I have just had to do a lot of chasing around on the phone, I was told I would have a replacement by today, now it's Monday. I am a little frustrated.

Last edited by davemire; 11/21/08 05:57 PM.

d4ve
Re: EP350 quick question
davemire #230982 11/21/08 06:44 PM
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I do not blame you for being frustrated. It is extremely bad luck to experience shipping damage along with recieving a fualty sub.


I’m armed and I’m drinking. You don’t want to listen to advice from me, amigo.

-Max Payne
Re: EP350 quick question
BlueJays1 #231382 11/24/08 03:18 PM
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Are you getting your EP350 today?


I’m armed and I’m drinking. You don’t want to listen to advice from me, amigo.

-Max Payne
Re: EP350 quick question
BlueJays1 #232483 12/02/08 03:47 PM
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Sorry for the delayed response. I decided to return the malfunctioning unit and not opt for another replacement. I was getting a bit of a run-around, and have as such decided to wait.

Thanks for all the help guys!


d4ve
Re: EP350 quick question
davemire #232498 12/02/08 06:03 PM
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That is to bad your having this experience with Axiom, it is not the norm.


M80s VP180 4xM22ow 4xM3ic EP600 2xEP350
AnthemAVM60 Outlaw7700 EmoA500 Epson5040UB FluanceRT85


Re: EP350 quick question
SirQuack #232567 12/03/08 02:28 AM
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What made you feel that you were getting the run-around?


I’m armed and I’m drinking. You don’t want to listen to advice from me, amigo.

-Max Payne
Re: EP350 quick question
BlueJays1 #232577 12/03/08 04:03 AM
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Probably the fact that he received two subs in a row that didn't work in his place. I imagine this was a tough one for Axiom to troubleshoot as well as it's so bizarre. I can understand the frustration. \:\( Bummer Dave!


Epic 80-800: HG Cherry
Re: EP350 quick question
myrison #232604 12/03/08 01:40 PM
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It really is a bummer, I must say.

I realize that faulty hardware happens, but there were a few other frustrating circumstances. I don't want to name names, and get into specifics, but a lot was said that didn't happen. Lots of apparent call backs and voicemail messages that were never made. So I spent the better part of the week chasing one particular rep down, as I wouldn't get any responses.

I am over it now, but feel a little empty for being so close to experiencing the Axiom sub line, and yet so far.

Again, appreciate all the friendly responses from the community here!

Take care.


d4ve
Re: EP350 quick question
davemire #232612 12/03/08 02:56 PM
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To bad Amie is not around to get out the whip. \:\) Sorry, it sounds like you had some bad communication experience with certain "oncall" folk....


M80s VP180 4xM22ow 4xM3ic EP600 2xEP350
AnthemAVM60 Outlaw7700 EmoA500 Epson5040UB FluanceRT85


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