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Re: Axiom vs. av123's Rockets
Ken.C #242476 01/24/09 08:52 PM
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I thought veneers could be real wood or vinyl or who knows what else.

Re: Axiom vs. av123's Rockets
SirQuack #242477 01/24/09 08:52 PM
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 Originally Posted By: sirquack
I would agree Rick, I don't know to many companies where the owner actually is willing to fly around the country to people's houses and help setup their systems. Sounds like pretty good Customer Service oriented practices to me.

Bob, for your information, AV123 has made things right with that person. Do you think Axiom has never had such issues, or any other manufacturer for that matter? Sure we are going to defend the company we believe in, why would AV123 be any different. You have hot been around long enough to remember the countless people that have come to our website and other forums (made 1 post and then dissapear) to trash Axiom. 9 times out of 10 it is just a simple misunderstanding, and things should have been handled differently than spewing crap on the forums.


The post I linked was dated yesterday. I was NOT looking for anything remotely related to AV123. I have been searching sub related things because I am "agonizing" over the sub choice. The link I posted was from a Subeoofer thread in AV Science Forum. I posted here because the OP was related to AV123 and not for me to cause any trouble. If anyone carefully read the original post in the thread I linked it would be extremely hard to come to the conclusion that this person did not make attempts to rectify the situation before making his post on that forum.

Of course I would expect Axiom to have had issues but I challenge you to spend a day reading through several areas of the AV123 Forum and then come here and tell me that things are being handled over there.

I have no idea how I ended up on this side of the fence in this discussion other than to say that I wiped AV123 from my mind due to THEIR forum and not because of disgruntled customers stating their case on other forums. On the other side of that coin is the Axiom forum. Need I say more?

Re: Axiom vs. av123's Rockets
Ken.C #242478 01/24/09 08:53 PM
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Axiom manufacturers all their product in house in Canada (North America) while AV123 manufacturers overseas. Another thing to consider that might be important to some people when deciding on a product.


I’m armed and I’m drinking. You don’t want to listen to advice from me, amigo.

-Max Payne
Re: Axiom vs. av123's Rockets
BlueJays1 #242480 01/24/09 08:54 PM
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 Originally Posted By: Dr.House
I think another thing to look is where the products are manufactured. Axiom manufacturers all their product in house in Canada (North America) while AV123 manufacturers overseas. Another thing to consider when deciding to buy a product.


It seems that could be a lot of their initial problem. The rest of the problem is not immediately addressing it.

Re: Axiom vs. av123's Rockets
BlueJays1 #242493 01/24/09 09:45 PM
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 Quote:
Axiom manufacturers all their product in house in Canada

Well, except for the amps.


Fred

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Blujays1: Spending Fred's money one bottle at a time, no two... Oh crap!
Re: Axiom vs. av123's Rockets
CV #242494 01/24/09 09:46 PM
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 Originally Posted By: CV
I thought veneers could be real wood or vinyl or who knows what else.

Correct. You win a cookie. Now go make it and tell us how it tastes.


Fred

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Blujays1: Spending Fred's money one bottle at a time, no two... Oh crap!
Re: Axiom vs. av123's Rockets
fredk #242495 01/24/09 09:49 PM
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Where are their amps made?

Re: Axiom vs. av123's Rockets
BoB/335 #242496 01/24/09 09:49 PM
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 Originally Posted By: BoB/335
 Originally Posted By: Dr.House
I think another thing to look is where the products are manufactured. Axiom manufacturers all their product in house in Canada (North America) while AV123 manufacturers overseas. Another thing to consider when deciding to buy a product.


It seems that could be a lot of their initial problem. The rest of the problem is not immediately addressing it.


Everything starts at the top. Their owner seems to like to publicize every facet of his company (good and bad) and overhype products (even products in development) on public message boards. Eventually that will come back to bite you.

The one thing I like about Axiom is that they underhype and overdeliver on their promises to their customers. Axiom's business model is far superior in my opinion.


I’m armed and I’m drinking. You don’t want to listen to advice from me, amigo.

-Max Payne
Re: Axiom vs. av123's Rockets
Ken.C #242497 01/24/09 09:49 PM
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 Quote:
Funny, from looking at my Audiobytes and Peter's (in photos), both of which are burled walnut, I'd say that the wood finish and the HG vinyl finish are pretty different in appearance

My comparison was limited to 3 or 4 sets of speakers in the factory. From 3', you cannot say which is real wood and which is not.

I find that the high gloss finish seems to flatten the wood so that it looses the debth. That is why I way an oil finish would make a difference.


Fred

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Blujays1: Spending Fred's money one bottle at a time, no two... Oh crap!
Re: Axiom vs. av123's Rockets
BoB/335 #242498 01/24/09 09:53 PM
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 Originally Posted By: BoB/335
The rest of the problem is not immediately addressing it.


How they correct the problem is the key.


Half of communication is listening. You can't listen with your mouth.
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