Axiom Home Page Forums General Discussion Technical Questions What am I missing with my ep350?

Actually, You do. Every single time someone posts a new thread...

Following my last post, I exchanged some email with Alan who asked me to check a couple of extra things.

1. How does the red/green led behave when a signal is introduced? Does the LED turn green (not always). But it always come green if I toggle the ONOFF switch

2. If I disconnect the sub cable from the sub and only insert the signal terminal while keeping the cable shield physically separated, do I get a hum/buzz? No


I heard back from Alan at 9 who recommended I talk to JC. I called JC at 1145 who already knew the issue and was waiting for my call. By the time I got back from lunch and checked my email, I had a notice from Noreen letting me know the new amp had already been shipped.

I love customer service. It's so rare to come across.

Wait until you see how they pack the replacement amps for shipping. It is quite impressive as well!

Jason

I know both of my Yamaha recievers have a screen that allows you to set the LFE/BASS output to FRONT, SUBWFR, or BOTH.

Did you check that screen? I think when Fronts are set to LARGE and LFE/BASS is set to SUBWFR, you will only get LFE to your sub not bass from 2 channel music. You need to set BOTH or have your Fronts set as SMALL.

Just my 1st thought, after I read your post. Set it to BOTH even if you dont want to keep it there, just till you get the sub working.

**I guess I didn't read far enough. Good luck with the new sub amp. :-)**

Shortly after Axiom shipped the new amp, I went away on vacation (Vegas, baby!) so I've only had a chance to deal with it in the past couple of days.

I arrived back home to find a nice big box in my front hall. I unpacked the amp and was happy/surprised to find that it is the newer version from the v3

The leads to the driver attach via a blade terminal on the new amp while my older amp connected via the standard screw connectors. After a quick discussion with JC at Axiom, the easiest way to deal with this was to cut off the terminal connectors from the leads, strip some housing and solder the strands to prevent any strays from making undesired connections.

With the amp now prepared, it was an easy matter to pop off the old one, connect the new amp to the driver and secure the amp onto the back of the cabinet.

I fired up some Red Hot Chili Peppers and the amp immediately came to life with the crossover set to max and the volume set to 9 o'clock. I've still got to spend some time fine tuning the amp and receiver settings but it appears that everything is back the way it should be.

Thanks to all who provided feedback and suggestions via the forum.

Thanks to Alan and JC at Axiom for quickly getting back to me and helping to sort this out.

Norm

Sounds like you are good to go now.

Hmmm..Successful Flea.

Good name for a band.

Good news!

Good news indeed! I love my EP350