Axiom Home Page Forums General Discussion Home Theater Hallos & Denon in place (pic)

Just for the record i was not being critical of the money you spent i was just putting the halo's are far superior comment in perspective. also i have to say im very disappointed about your cs issue with outlaw because from all accounts i had them ranked up there with axiom on cs. i was planning on going outlaw in the summer i still might but i will be looking around a lot at other forums to if there cs is falling off or if you are just one of the "lucky" ones.
Jake

Jake, don't let Dennis' bad experience with Outlaw swing the pendulum of opinion from one extreme all the way to the other. I know of several people who've had what they would call a "bad" experience with Axiom customer service. Because of my limited experience with them, I cannot vouch for Outlaw (my ICBM purchase was simple and flawless). But, my experience with Axiom is fairly extensive and I still don't have any trouble with saying Axiom's customer service is the best. NOBODY bats a thousand. While it won't be any consolation to Dennis, I'd wager incidents like his are the exception rather than the rule.

I would have to agree with you on this Jack.I would certainly still consider Outlaw.They do sell some really nice stuff for the $.Heck when I first bought a Rotel amp I had brought it home,hooked up and..............nothing it was dead.Ok so the dealer had to order another amp for me that's fine as he let me use one of his.Well the second amp finally came in I rushed over picked it up brought it home and got it hooked up.Ok everything was working fine...........for about 4 hours when the left side went out with a big bang.At this time I was sure I wanted my $ back but I let the dealer get me one more.I told him I would give it one more shot.

I have had the third amp up and running for about 18 months ........no problems and I am quite happy with it.I was told by the dealer that he had never had a Rotel amp go bad like that.I was the lucky one that had 2 bad amps from Rotel.Every company will put out a lemon here and there,I was just lucky to have really good support with my dealer.

In reply to:

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dying with 20 mill in the bank

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already this dillusional at 31?

you need to be seeing a team of professionals!!

bigjohn

Understand and did not take it personal.
Also, as I have said before, and I agree with Jack and Rick, I'm sure the issue I had was not the norm, and I don't think I ever said that Outlaw products are not good. My only issue was a CS one, had Outlaw at any point offered to send a replacement, I would have not refused, but after weeks of testing for them, to ask me to wait for a week or two,well they attempt to find the issue with this perticular amp, and not give me an exact date when I can expect to have my system working, and then have the same amp returned to me is not acceptable. Had this happend after months of use, I would have done the usual warranty thing, but like most customers, if I purcashe a new item, and it has a problem out of the box, I expect a replacment, not a repaired new one. This happened during the 30 day guarantee, and I could have requested to simply return for a refund when the problem started, I did not do that, I worked with the techs, in hope it was something stupid that I was doing here, but also, like most people, after a few weeks my patience ran out. I did receive the return shipping lables as promised, and the units will be dropped off at a UPS site on Saturday, unless UPS remembers to pick up before then. (ha!)

Found this the other day, this is more like what I have in the plan for the digital jukebox, but my cost will be no where the retail value of $5k lol

Fireball

You're living the life now.

All you have to do to make it perfect is take the apostrophes out of your signature.

Get a Wurlitzer! Those rule! Some are digital now too

Ya, the 1,000 digital CD box is suppose to retail for like $ 1,500, about twice the cost of my building one myself

lol so what do you do for a living? I aspire to be rich