|
Oppo customer service
|
Joined: Aug 2006
Posts: 504
aficionado
|
OP
aficionado
Joined: Aug 2006
Posts: 504 |
I just purchased the Oppo Blu-ray player and was struggling to get anything but two channel down-mixed audio out when connecting up to my Onkyo 805 via hdmi. I came back to the forums here, remembering there was a similar thread. Set the player to bitstream and advanced and still didn't solve the problem. Started tinkering around in the Onkyo settings with anything that seemed like it might be relevant and still nothing. At this point it had been about an hour of tinkering around with settings and I was starting to get frustrated, so I called the Oppo customer service. They had the problem located and fixed in about one minute! I just had to go into the hardware setting and not let the hdmi pass through the audio. I have to say that Oppo is right up there with Axiom as far a customer service.
- Nick
|
|
|
Re: Oppo customer service
|
Joined: Oct 2004
Posts: 946 Likes: 2
aficionado
|
aficionado
Joined: Oct 2004
Posts: 946 Likes: 2 |
Nick, Thanks for the info as I am planning to purchase the Oppo Blu-Ray player later this year.
Cheers, Shaun
|
|
|
Re: Oppo customer service
|
Joined: Dec 2003
Posts: 6,331
axiomite
|
axiomite
Joined: Dec 2003
Posts: 6,331 |
Good to know, Nick. Thanks for posting.
Jack
"People generally quarrel because they cannot argue." - G. K. Chesterton
|
|
|
Re: Oppo customer service
|
Joined: Jul 2008
Posts: 912 Likes: 4
aficionado
|
aficionado
Joined: Jul 2008
Posts: 912 Likes: 4 |
The knowledge of the Oppo service people is right up there with the best of them. Generally speaking, I have found their knowledge of how their or any other similar equipment interacts with the manufacturers AVR's and Pre-Pros is far superior to the people who are actually selling the stuff.
|
|
|
Forums16
Topics24,940
Posts442,457
Members15,616
|
Most Online2,082 Jan 22nd, 2020
|
|
0 members (),
386
guests, and
4
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|