Sherwood Newcastle remote losing connection

Posted by: wschwartz

Sherwood Newcastle remote losing connection - 02/07/13 07:25 AM

The remote for my Sherwood Newcastle R-772 frequently loses contact with the receiver (i.e., button presses do nothing). Momentarily removing a battery from the remote cures it, though sometimes I also have to power the cycle the receiver.

Sherwood verified the problem using my remote and their test receiver, so they sent me a new remote under warranty. Excellent! Except that the problem remains. So apparently it can't be either a bad remote or a bad receiver.

I use the remote in RF mode, case that makes any difference.

Any ideas?
Posted by: tomtuttle

Re: Sherwood Newcastle remote losing connection - 02/07/13 11:41 AM

Well, my first inclination is to get a universal remote like a Harmony or URC.
Posted by: wschwartz

Re: Sherwood Newcastle remote losing connection - 02/07/13 04:37 PM

I have an IR Harmony. The native RF remote capability of the Sherwood Newcastle is great for my in-cabinet setup. I know I could get an RF universal remote, but there's no need for the extra complexity--if I can just get the SN remote to behave.
Posted by: tomtuttle

Re: Sherwood Newcastle remote losing connection - 02/08/13 12:19 AM

Sorry, I totally missed the RF part. Is it possible that you got another defective remote?
Posted by: wschwartz

Re: Sherwood Newcastle remote losing connection - 02/08/13 07:29 AM

Maybe, though it seems a bit unlikely. I'll be asking Sherwood. Thought someone here might have experienced this since Axiom sold these receivers for a while.