Previous Thread
Next Thread
Print Thread
Rate Thread
shipping
#146482 08/30/06 12:13 AM
Joined: Aug 2006
Posts: 3
M
matt Offline OP
newbie
OP Offline
newbie
M
Joined: Aug 2006
Posts: 3
1st time poster, thinking about getting a pair of Q8's to replace my Pardigm ADP 170's.. Any problem with shipping from Axiom? thanks in advance

Re: shipping
matt #146483 08/30/06 12:43 AM
Joined: Aug 2004
Posts: 6,379
Likes: 7
axiomite
Offline
axiomite
Joined: Aug 2004
Posts: 6,379
Likes: 7
If you are in North America the shipping is pretty much flawless. Purolator and FedEx do seem to enjoy kicking the shipping cartons around but damage is relatively rare. If there is a problem I think you will find Axiom customer service is literally so good it surprises people.

My first order was for a pair of M2s a couple of years ago and I thought I was nuts for ordering speakers over the Internet. Since then I have built up a 7.1 + stereo system one pair of speakers at a time -- every order arrived "like that" (snap fingers). The VP100 arrived with the box bashed in and a chip on the corner -- Axiom shipped a replacement speaker out the same day and included return waybills in that replacement shipment. You can see I had two VP100s for a day :



I think you will get a lot of positive responses here.

Last edited by bridgman; 08/30/06 12:52 AM.

M60ti, VP180, QS8, M2ti, EP500, PC-Plus 20-39
M5HP, M40ti, Sierra-1
LFR1100 active, ADA1500-4 and -8
Re: shipping
bridgman #146484 08/30/06 01:15 AM
Joined: Jun 2003
Posts: 6,833
W
Wid Offline
axiomite
Offline
axiomite
W
Joined: Jun 2003
Posts: 6,833

No problems here either, I'd say they had the fastest shipping I had ever seen.


Rick


"A fear of weapons is a sign of retarded sexual and emotional maturity." Sigmund Freud

Re: shipping
matt #146485 08/30/06 01:23 AM
Joined: Apr 2005
Posts: 1,155
connoisseur
Offline
connoisseur
Joined: Apr 2005
Posts: 1,155
As I recall, mine were shipped from some place in Texas. Haven't quite figured that out unless it was some sort of central distribution center.

Go Figure?????


The Rat. M80s, VP-150, QS8s, SVS PC 20-39+, OPPO, Onkyo 703s, Harmony 880 Sony 60" SXRD HDTV
Re: shipping
matt #146486 08/30/06 01:57 AM
Joined: Jan 2004
Posts: 13,840
Likes: 13
shareholder in the making
Offline
shareholder in the making
Joined: Jan 2004
Posts: 13,840
Likes: 13
Axiom customer service is second to none. If you order from regular stock, you normally get them Fed Ex Express, which is about 2 days to the states. If you order from the Factory Outlet to save 10%, you will get them on the date specified at the time of order or sooner.

Good luck and hope to see you around.


M80s VP180 4xM22ow 4xM3ic EP600 2xEP350
AnthemAVM60 Outlaw7700 EmoA500 Epson5040UB FluanceRT85


Re: shipping
matt #146487 08/30/06 02:08 AM
Joined: May 2002
Posts: 10,654
shareholder in the making
Offline
shareholder in the making
Joined: May 2002
Posts: 10,654
Matt, welcome. The shipping of your Axiom speakers would be free and as the others noted would generally take 2-3 days.


-----------------------------------

Enjoy the music, not the equipment.


Re: shipping
matt #146488 08/30/06 04:15 PM
Joined: Mar 2006
Posts: 164
veteran
Offline
veteran
Joined: Mar 2006
Posts: 164
Also, most packages come double boxed...which is great, because the outer one could be damaged, but the inner one is usually pretty secure (with all the staples, and all). Definately packaged well...!

Re: shipping
matt #146489 09/04/06 02:14 PM
Joined: Jul 2006
Posts: 4
L
lj4 Offline
newbie
Offline
newbie
L
Joined: Jul 2006
Posts: 4
Other than the tracking being a little slow, Purolator/DHL did a good job on my two orders.


Outlaw 1070, M60s, VP100, QS4s, EP350
Re: shipping
matt #146490 09/04/06 08:33 PM
Joined: May 2004
Posts: 54
E
buff
Offline
buff
E
Joined: May 2004
Posts: 54
BOTH of my brand new, expensive, M-60 VaSSAllo speakers arrived damaged, despite the boxes being intact.

Axiom looked at the pictures and said that it wasn't their fault. One of them had a gouge on the bottom corner, and the other had a small nick on top. There was ZERO damage to the outer and inner box, but still Axiom says the damage must have happened somewhere in shipping and to compensate me they are sending me a "touch-up" pen. *twirls finger above head*. I guess I was hoping they would compensate me in some way- like maybe a gift certificate or some free speaker wire or something, but oh well I'll just paint my speakers and smile. They also offered to repair them if I sent them back, but that would have been WAY too much hassle for me, so I chose door #2 and took the touch-up paint.

They sound awesome so that's what really matters, I guess.


Moderated by  alan, Amie, Andrew, axiomadmin, Brent, Debbie, Ian, Jc 

Link Copied to Clipboard

Need Help Graphic

Forum Statistics
Forums16
Topics24,940
Posts442,457
Members15,616
Most Online2,082
Jan 22nd, 2020
Top Posters
Ken.C 18,044
pmbuko 16,441
SirQuack 13,840
CV 12,077
MarkSJohnson 11,458
Who's Online Now
0 members (), 386 guests, and 4 robots.
Key: Admin, Global Mod, Mod
Newsletter Signup
Powered by UBB.threads™ PHP Forum Software 7.7.4