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#171418 - 06/29/07 02:43 PM Axiom site slow
Zarak Offline
connoisseur

Registered: 03/09/03
Posts: 1849
Loc: PA
I have noticed over the past several days connecting from different locations that the Axiom site, particularly the message boards, as slow. Pages have been taking a long time to load. Has anyone else noticed the same? If so, Axiom, is there anything going on on your end that you are aware of? It might be work checking with your ISP to see if anything is going on, if I am not the only one noticing this.

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#171419 - 06/29/07 02:44 PM Re: Axiom site slow [Re: Zarak]
Ken.C Online   content
shareholder in the making

Registered: 05/03/03
Posts: 17809
Loc: NoVA
Likewise. From my hotel in St. Louis (when I was online there at all, stupid iBahn...), home, and work.
_________________________
I am the Doctor, and THIS... is my SPOON!

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#171420 - 06/29/07 02:49 PM Re: Axiom site slow [Re: Zarak]
avdude Offline
veteran

Registered: 06/03/07
Posts: 118
Loc: Ont, Canada
the site has been slow especially the fourms for a week or more .. I believe Amie posted that the "IT" guys were looking into it ..

Avdude..
_________________________
Pio VSX1018,LPA-1,M60,M3,Qs8,Vp150,HSU VTF3,,Pio 5080,PS3..

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#171421 - 06/29/07 04:11 PM Re: Axiom site slow [Re: Zarak]
SirQuack Offline
shareholder in the making

Registered: 01/29/04
Posts: 13344
Loc: Iowa
yep, it has been pretty slow over the last few days for me as well. maybe they need to run their backups at night.
_________________________
M80s-VP180-QS8s-EP600-2xEP350 Denon3808 Outlaw7700
M22-OWM22-VP100-Denon2805
Audio Nirvana

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#171422 - 06/29/07 05:29 PM Re: Axiom site slow [Re: Zarak]
dllewel Offline
connoisseur

Registered: 06/20/05
Posts: 1189
Loc: Utah, USA
Very glad to hear it wasn't just me.

Sometimes it's just fine, and then it's very very slow. It seems to vary a lot in just a few minutes of time.
_________________________
-Dave

M80s VP150 QS8s EP500s
ravenmanor.com/cinema/

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#171423 - 06/29/07 05:30 PM Re: Axiom site slow [Re: SirQuack]
Mojo Offline
connoisseur

Registered: 01/21/07
Posts: 3292
Slow for me too.

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#171424 - 06/29/07 05:57 PM Re: Axiom site slow [Re: Mojo]
Wid Offline
axiomite

Registered: 06/22/03
Posts: 6722
Loc: The Peoples Republic of Il.
Quote:

Slow for me too.




Here too, painfully slow at times.
_________________________
Rick


"A fear of weapons is a sign of retarded sexual and emotional maturity." Sigmund Freud


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#171425 - 06/29/07 06:35 PM Re: Axiom site slow [Re: Wid]
MarkSJohnson Offline
shareholder in the making

Registered: 09/27/04
Posts: 10967
Loc: Central NH
Here, too.
_________________________
::::::: No disrespect to Axiom, but my favorite woofer is my yellow lab :::::::

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#171426 - 06/30/07 10:36 AM Re: Axiom site slow [Re: MarkSJohnson]
pmbuko Offline
shareholder in the making

Registered: 04/02/03
Posts: 16298
Loc: Leesburg, Virginia
I guess I should stop refreshing every .5 seconds and hogging all the bandwidth on my 30mb connection.
_________________________
"I wish I had documented more…" said nobody on their death bed, ever.

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#171427 - 07/02/07 02:05 PM Re: Axiom site slow [Re: pmbuko]
dllewel Offline
connoisseur

Registered: 06/20/05
Posts: 1189
Loc: Utah, USA
It's zipping along quite fast today. It must have been Peter.
_________________________
-Dave

M80s VP150 QS8s EP500s
ravenmanor.com/cinema/

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#171428 - 07/02/07 02:15 PM Re: Axiom site slow [Re: dllewel]
Ken.C Online   content
shareholder in the making

Registered: 05/03/03
Posts: 17809
Loc: NoVA
Yup. Finally had to choose between his internet connection and food.
_________________________
I am the Doctor, and THIS... is my SPOON!

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#171429 - 07/03/07 02:00 PM Re: Axiom site slow [Re: Ken.C]
Joey Offline
old hand

Registered: 06/08/07
Posts: 85
Loc: Rossford, OH
Slow is not the word for it. It has basically stopped. The forum seems OK but when I try to log into my personal account to check on my order it completely freezes up.

AXIOM if you are reading any of these messages take note that there are multitudes of people in the world who will change their minds on purchasing from you if your web site doesn't work. They will equate the quality of your speakers with the quality of your avenue for purchasing them. How many sales you may have already lost know one knows and you will never know. I would seriously and quickly hire someone who knows what they're doing to get this fixed!
_________________________
"Tis better to desire that which you do not have, than to have that which you do not desire!"

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#171430 - 07/03/07 02:13 PM Re: Axiom site slow [Re: Joey]
Ken.C Online   content
shareholder in the making

Registered: 05/03/03
Posts: 17809
Loc: NoVA
Can't say I'm seeing any performance problems with the store. Or with the forums for the last day or two.
_________________________
I am the Doctor, and THIS... is my SPOON!

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#171431 - 07/03/07 02:46 PM Re: Axiom site slow [Re: Ken.C]
axiomadmin Offline
old hand

Registered: 03/09/01
Posts: 94
Loc: Muskoka, ON
Hello;

We've made some changes to the database that drives the website and it seems to have cleared up the speed issues we've been having. The problem caused general slowness throughout the site, particularly in the order history, personal accounts, order processing areas. We apologize for any inconvenience this may have caused.

If anyone notices further site issues, please feel free to let me know at webmaster@axiomaudio.com

Thanks,

James Savard
Axiom Audio

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#171432 - 07/03/07 03:07 PM Re: Axiom site slow [Re: Joey]
avdude Offline
veteran

Registered: 06/03/07
Posts: 118
Loc: Ont, Canada
Could be your connection Joey.. I have had no problem in the last couple of days ... I just tried my account and a bunch of pages on the main site and they loaded instantly... I had been experiencing problems last week but things seem fine now..

Avdude..
_________________________
Pio VSX1018,LPA-1,M60,M3,Qs8,Vp150,HSU VTF3,,Pio 5080,PS3..

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#171433 - 07/03/07 03:09 PM Re: Axiom site slow [Re: axiomadmin]
Ajax Offline
axiomite

Registered: 12/30/03
Posts: 6255
Loc: Cleveland, Ohio
It's lightening fast for me today.
_________________________
Jack

"People generally quarrel because they cannot argue." - G. K. Chesterton

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#171434 - 07/03/07 05:01 PM Re: Axiom site slow [Re: Ajax]
Rock_Head Offline
aficionado

Registered: 10/10/04
Posts: 870
Loc: Delta, BC, Canada
I'll second that.

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#171435 - 07/03/07 05:41 PM Re: Axiom site slow [Re: axiomadmin]
Mojo Offline
connoisseur

Registered: 01/21/07
Posts: 3292
Thanks a lot, James. It's very fast now.

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#171436 - 07/03/07 05:50 PM Re: Axiom site slow [Re: Mojo]
Wid Offline
axiomite

Registered: 06/22/03
Posts: 6722
Loc: The Peoples Republic of Il.

It's working great on this end .
_________________________
Rick


"A fear of weapons is a sign of retarded sexual and emotional maturity." Sigmund Freud


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#171437 - 07/03/07 06:13 PM Re: Axiom site slow [Re: Wid]
bugbitten Offline
connoisseur

Registered: 04/06/05
Posts: 2339
Loc: Madisonville, KY
A great deal of speed increase here!

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#171438 - 07/03/07 10:38 PM Re: Axiom site slow [Re: Ajax]
pmbuko Offline
shareholder in the making

Registered: 04/02/03
Posts: 16298
Loc: Leesburg, Virginia
Quote:

It's lightening fast for me today



It's so fast, the pounds are just melting from my gut.
_________________________
"I wish I had documented more…" said nobody on their death bed, ever.

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#171439 - 07/03/07 11:43 PM Re: Axiom site slow [Re: Ajax]
JohnK Offline
shareholder in the making

Registered: 05/11/02
Posts: 10412
Yeah Jack, it's good that your diet is going well, but please keep on topic.
_________________________
-----------------------------------

Enjoy the music, not the equipment.



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#171440 - 07/04/07 12:12 AM Re: Axiom site slow [Re: Joey]
Mojo Offline
connoisseur

Registered: 01/21/07
Posts: 3292
It took Axiom 4 days to correct this issue from the time it was reported. This is really something that Axiom should be proud of and it speaks volumes about how quickly resources can be mobilized to respond to customer issues.

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#171441 - 07/04/07 12:59 AM Re: Axiom site slow [Re: Joey]
HAY Offline
aficionado

Registered: 12/31/03
Posts: 720
Loc: Burlington, Ontario
Quote:

....I would seriously and quickly hire someone who knows what they're doing to get this fixed!




It's hard to tell how people mean things sometimes in this electronic world... It seemed to me that you were being a little strong, you still can pick up the phone. Which also may be the best way to inform a company that they're having Internet/Site issues

I checked your profile and then it just seemed to make some sense, you're looking for a job


_________________________
High Gloss Cherry
M60 VP150 QS8
Open for Auditions but please don't drool on the High Gloss

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#171442 - 07/04/07 02:42 AM Re: Axiom site slow [Re: Joey]
BrenR Offline
connoisseur

Registered: 12/10/03
Posts: 3602
Loc: Winnipeg MB Canada
Quote:

multitudes of people in the world who will change their minds on purchasing from you if your web site doesn't work. They will equate the quality of your speakers with the quality of your avenue for purchasing them. How many sales you may have already lost know one knows and you will never know.


"Are you scared? You should be, you're on Scare Tactics!"

Bren R.

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