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#213062 - 06/25/08 10:45 PM
EP500 Has Red Light - How to Fix/Send for service?
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old hand
Registered: 11/10/07
Posts: 61
Loc: Toronto, Canada
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I don't know why it happened, but my EP500 doesn't seem to be working and the light on the back lights up as red.
Is there any thing i can do to fix this at home or do I have to send it in? What's the warrenty period on these things anyhow? 1 year? 30 days?
Thanks
_________________________
-Omar
Team Mischief
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#213066 - 06/25/08 11:38 PM
Re: EP500 Has Red Light - How to Fix/Send for service?
[Re: Khan Motorsport]
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connoisseur
Registered: 09/16/04
Posts: 3858
Loc: Marion, IA
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Have you tried calling Axiom? They are known for outstanding customer service and you may get a result faster calling the experts there than waiting for the "experts" here.
I'd help you out, but I don't have an EP500.
_________________________
http://ht.buol.usM60s,VP180,VP150,QS8s,20-39PCi,DMP-BDT210,HD-A2,JVC RS45, Onkyo TX-NR709, Shakers
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#213095 - 06/26/08 03:00 AM
Re: EP500 Has Red Light - How to Fix/Send for service?
[Re: anthony11]
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connoisseur
Registered: 12/10/03
Posts: 3600
Loc: Winnipeg MB Canada
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One needs a metric telephone to call Canada, though, right?  Yes, ours go 0-9, not 0-11.  Bren R.
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#213098 - 06/26/08 08:11 AM
Re: EP500 Has Red Light - How to Fix/Send for service?
[Re: BrenR]
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connoisseur
Registered: 04/04/07
Posts: 4746
Loc: Tulsa, Oklahoma
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a fuse maybe?
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-David
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#213105 - 06/26/08 09:50 AM
Re: EP500 Has Red Light - How to Fix/Send for service?
[Re: terzaghi]
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shareholder in the making
Registered: 01/29/04
Posts: 13147
Loc: Iowa
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800 Axiom
_________________________
M80s-VP180-QS8s-EP600-2xEP350 Denon3808 Outlaw7700
M22-OWM22-VP100-Denon2805
Audio Nirvana
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#213138 - 06/26/08 12:35 PM
Re: EP500 Has Red Light - How to Fix/Send for service?
[Re: PorterPlex]
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axiomite
Registered: 12/06/07
Posts: 6721
Loc: Canada
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If you do that here, Peter will answer.
_________________________
Fred
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Blujays1: Spending Fred's money one bottle at a time, no two... Oh crap!
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#213140 - 06/26/08 12:41 PM
Re: EP500 Has Red Light - How to Fix/Send for service?
[Re: fredk]
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old hand
Registered: 11/10/07
Posts: 61
Loc: Toronto, Canada
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called axiom,
very nice people as i would expect.
the tech support fella suggests that i replace the fuses that were in there (250mA) with 1A slow blow fuses because even though they look fine, they might still have no conductivity.
going to try that and see.
_________________________
-Omar
Team Mischief
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#213204 - 06/26/08 06:46 PM
Re: EP500 Has Red Light - How to Fix/Send for service?
[Re: Khan Motorsport]
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connoisseur
Registered: 09/16/04
Posts: 3858
Loc: Marion, IA
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Ah, a multimeter would be your friend here... But, grab those fuses and give us an update on the prognosis...
_________________________
http://ht.buol.usM60s,VP180,VP150,QS8s,20-39PCi,DMP-BDT210,HD-A2,JVC RS45, Onkyo TX-NR709, Shakers
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#213509 - 06/28/08 04:15 PM
Re: EP500 Has Red Light - How to Fix/Send for service?
[Re: nickbuol]
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old hand
Registered: 11/10/07
Posts: 61
Loc: Toronto, Canada
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replaced all the fuses. Red light is still on.
will call axiom CS again after it opens.
_________________________
-Omar
Team Mischief
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