It really is a bummer, I must say.
I realize that faulty hardware happens, but there were a few other frustrating circumstances. I don't want to name names, and get into specifics, but a lot was said that didn't happen. Lots of apparent call backs and voicemail messages that were never made. So I spent the better part of the week chasing one particular rep down, as I wouldn't get any responses.
I am over it now, but feel a little empty for being so close to experiencing the Axiom sub line, and yet so far.
Again, appreciate all the friendly responses from the community here!