Get Free, Friendly, Expert Advice
Call 1-866-244-8796 or email

Designed and Manufactured in Canada Since 1980


 
AxiomAudio Blog

Testing Speakers in Production

Building an M80 Floorstanding Speaker: A Look at What’s Inside

Understanding Subwoofer Controls or What Do All Those Things Do, Anyway?

Wall'O'Fame
Whippersnapper's Dream Theater
Finished Home Theater
Who's Online
3 registered (Ken.C, nickbuol, Boltron), 71 Guests and 1 Spider online.
Key: Admin, Global Mod, Mod
Financing
Forum Stats
8963 Members
11 Forums
22099 Topics
390608 Posts

Max Online: 378 @ 02/24/13 04:33 PM
Top Posters
Ken.C 17371
pmbuko 15981
PorterPlex 13147
CV 10801
jakewash 10345
Meanwhile On Facebook

Rainy, thundery day in Dwight . . . perfect for dragging out the vinyls and list...

Sorry about that little earthquake this morning, Muskoka Neighbours . . . Andre...

The May newsletter is out! Check out our latest news and a new video!

Great new review of the Epic Grand Master is out on Canoe today!

Topic Options
Rate This Topic
#3495 - 06/06/02 06:54 PM Customer Service
splash Offline
newbie

Registered: 12/27/01
Posts: 1
Loc: Indiana
I just have to praise the Customer Service of Axiom! I'm sorry if I got the name wrong but I believe it was Jim. I called at 10PM on 6/5/02. Jim left me a message before noon on 6/6/02 and he is shipping me new tweeters on 6/7/02! The whole thing took 10 minutes of my time!!!!! This is just 1 of the reasons I went with Axiom for my speakers!

Top
#3496 - 06/06/02 07:52 PM Re: Customer Service
lando622 Offline
old hand

Registered: 02/16/02
Posts: 82
Loc: Florida, USA
I'll second that. Jim helped me out as well... patient phone diagnosis of a minor issue with my center channel and a prompt tweeter replacement. Excellent service, advice, and speakers!

lando
_________________________
lando

Top
#3497 - 06/06/02 11:13 PM Re: Customer Service
lando622 Offline
old hand

Registered: 02/16/02
Posts: 82
Loc: Florida, USA
Oops... it was Joe. My mistake.
lando
_________________________
lando

Top
#3498 - 06/07/02 08:52 AM Re: Customer Service
ravi_singh Offline
connoisseur

Registered: 03/14/02
Posts: 1351
Loc: Montreal
yea, Joe Vasallo.

Top
#3499 - 06/08/02 09:39 AM Re: Customer Service
EdD Offline
frequent flier

Registered: 03/26/02
Posts: 13
I have to second the sentiments on customer service. There was something of a delay in the shipment of my speakers and Annie did more than I could have expected in order to expedite the matter. This company is run by good people; I guess this is the one place we can acknowledge that.

Ed

Top
#3500 - 06/08/02 01:29 PM Re: Customer Service
yacmed Offline
enthusiast

Registered: 05/13/02
Posts: 32
Loc: Lexington, Ky
I too have had a wonderful experience with these people, Amie in particular (BTW its Amie with an "M" pronounced "AMY") I just dont know if the companies message board is the best place for these rave reviews, everyone should post about this on their favorite AV or HT message board, to get the word out more.
Kore

Top



Moderator:  alan, Amie, Andrew, axiomadmin, Brent, Ian, Jc 

Home  |  Corporate Info  |  Products  |  Message Board  |  FAQs  |  Warranty  |  Site Map  |  Privacy Statement   |  Contact Us

©2013 Colquhoun Audio Laboratories Limited
All Rights Reserved.