Nick, the bottom line is that company doesn't give a crap about their product... They just need to make it sound some what acceptable and collect their cash.....
The worst part is, it's a co-worker.. So, you cant really be too honest, depending on the relationship you have with this guy.. I'm gonna guess he is sold semi easily by brand names, and perceived reputation/knowledge?
BTW, has he seen your basement? if he hasn't, you may not want to have him come over, because i would bet your install is WAY WAY better than what he is getting.. And at a MUCH lower price point.
