Can you try the following and let me know if your AxiomAir comes back to life:

1. Format a USB drive between 4g and 32g with FAT32
2. Download this link to your computer: https://s3.amazonaws.com/axiom-air-install-files/AxiomAirV2/AxiomAir-V2103-Update.zip
3. Extract the downloaded file to the USB drive
4. Power down your AxiomAir
5. Plug the USB drive into any of your AxiomAir USB ports
6. Turn on your AxiomAir and wait for 5 minutes
7. Check to see if you are on version 2.10.3
8. Power down your AxiomAir and remove the USB drive

Ian Colquhoun
President & Chief Engineer