John,

The Tweeter I went to in PHX was the same way, luckily after striking up a conversation with me he walked away with his tail between his legs. I asked about Paradigm, PSB, and some other good bang for your buck speakers I had read about and the salesman was either clueless or just an ass. I went across the street to a small high-end dealer and the guy (who is a former president of the Arizona Audiophile Society) treated me like an equal. He didn't try to sell me anything (he knew I was young), but let me play with some nice toys all by my lonesome. He carried NAD, PSB, Totem, Naim, Thiel, Grado, Rega, and a few other brands. Everytime I go in there he is friendly as can be. The smaller shop owners realize that customer service is #1. I would suggest a smaller more intimate audio shop and see if your opinion changes.