Axiom Home Page Forums General Discussion Advice from Axiom Owners Refurbs, Warranties, & Manufacturers

You should email him Denon list of authorized resellers. He didn't respond about the warranty.

Ahhhhh, very astute Bug!!!

I called him and talked to him. He said that they get their product from Denon. I asked about the warranty. He said that there was a 2 year warranty on the Denon 4806. If I had trouble with one, say in a year and a half, I would call them, they would prepare the UPS documentation, and I would then send it to Denon.

That procedure seems a little strange!!!!! But, taken at face value (do I believe what I was told?), the warranty appears the same.

Anyone else reading this thread have any experience with a situation like this??????

John: I looked at those reviews and they, generally, looked positive.

However, the one review about a used amplifier versus a new one was a little strange since DigitalCraze's website indicates that they only sell new gear??? Maybe I need to reread the "fine" print?

I always trust web sites that say they started in the 1970s. I'm sure they were on ARPAnet! I wouldn't touch that with a 10 foot pole. Further, in 1970, I don't think there was much digital in the world of audio, so if they have been in business since then, they've either changed what they sell or changed their business name.

Well, I wouldn't be quite so harsh. What they said is:

"We have been in the electronics industry since 1970....."

I have purchased electronics by phone/ mail order for over 40 years. I suppose that they could have been a mail order company back then.

Yeah, that's true, but it just doesn't give me a warm fuzzy feeling. Then again, you're making the purchase, not me!

To tell you the truth, I don't get a warm/ fuzzy feeling about this warranty situation with Denon, HK and a bunch of others!!!

It smells a little "fishy."

Perhaps a way to "price fix?"

Comments?

I have to admit I have had good results with electronic warranties. My Integra has a three year warranty. The warranty work was done by ABL in Michigan. They even sent call tags for my equipment.

Last time I had a Denon issue. It took 3 days for an email response. The issue was resolved in 5 days through emails.

What was the issue?

What was the resolution?

Sorry.

I had a high pitched noise on all speakers, very high, very faint, like the ringing in my ears.

The fix was a reboot of the receiver to factory settings and resetting inputs.

I don't know what caused the problem. For the fix I had to unplug everything, reboot, then start from scratch.