Axiom Home Page Forums General Discussion Advice from Axiom Owners Refurbs, Warranties, & Manufacturers

Like my 10 y.o. JVC CD changer!

Digitcraze is not authorized, so your really voiding the Denon 2 year warranty as Denon state on their website.

Dakmart (authorized) says you have the Denon 90 day warranty on refurbs, after 90 days Dakmart does repairs up to one year. You give up 1 year of warranty.

This firm:
A B L CORP
314 EAST 14 MILE RD
MADISON HEIGHTS, MI 48071
888-933-4988
did the repair work on my Integra. They do warranty and non warranty work on all brands.

I agree with statement that it fails in 90 days or its good forever.

DVD players are a different matter. Moving parts like chucks go bad with wear. The longer the warranty the better.

Why do you say that the Denon warranty is "voided" with DigitalCraze? If I believe what the fella told me, I still get the 2 year warranty.

What we (I) need to find is someone who bought a Denon from one of these etailers (who actually said that there would be warranty service) and then needed warranty work!

Any of you out there? If so, please tell us about your experience!!

If Denon explicitly states that the warranty is not valid if purchased from a non-authorized retailer, as it does here:

WARNING TO VALUED CONSUMERS:

The warranty on DENON Electronics products is NOT VALID if the products have been purchased from an unauthorized dealer/on-line E-tailer or if the original factory serial number has been removed, defaced or replaced in any way. Recently DENON Electronics has become aware of numerous instances in which such serial number tampering has occurred. Unauthorized dealers/on-line E-tailers and/or their suppliers frequently alter the serial numbers in an effort to prevent manufacturers from tracing the supplier source. DENON Electronics sell products through authorized retail and on-line channels to insure that consumers obtain quality pre-sale and after-sale support and service. PROTECT YOUR WARRANTY. Buy from an authorized DENON Electronics dealer/E-tailer. Check the unit and its packaging to determine whether the factory serial number may have been altered. To check to see if your dealer is an authorized dealer click here or if in doubt, call DENON Electronics at (973) 396-0810. For warranty terms and conditions on New or Refurbished equipment, please select the appropriate product type.

then you don't get a Denon warranty from DigitalCraze, no matter what they tell you. Denon's the one with the warranty and the rules that go with, so I'd trust what they say more than what the sales dude tells you at DigitalCraze. If you do get it from DigitalCraze, I'd highly recommend getting it from them in writing that they promise that Denon will honor the 2 year warranty. Otherwise, it's just talk.

Your point is well taken!!!!!!!! One should have it in writing. I'm waiting for other etailers to offer the 4806. I'll call and ask them what the deal with the warranty is. I'm in no hurry and probably will not get the Denon, anyhow. This exercise has been a real eye-opener!!

Unless I have some issues with HD TV lip sync, I'm going to wait and see what happens with the separates. I've eliminated the Outlaw 990 because it doesn't have HDMI switching. Otherwise, it looks pretty decent.

What have the rest of you found?????

Generally that is true, but................!!!!

I purchased from Dakmart several months ago. “See past posts”

My wife think I over analyze everything as I do being an engineer, but to save over $1.5K on hardware, why not. It’s my time. BTW it took me 6 months to buy the Epic 80 500 system and I love it.

Regarding Dakmart:
I spoke to several staff, then the owner about the negativity on some websites. Most can be correlated to EBay where if you read them, they are quite funny.

Also I think the staff is spell check challenged or they don’t care. But who cares if the deal is a good one. You’re not dating their English teacher.

My purchase was perfect. Product delivered as promised and it worked. I held out for a Black 3805 due to none in stock for over 2 weeks. I then negotiated for a silver unit for a considerable $$ dollars discount. It was delivered with a 3910 DVD together in the same box with one shipping charge. Conclusion: Cha-Ching. I saved big.

I too sent a message to Denon. (See posts) and received a message back from denon saying Dakmart was authorized. (See past posts).

You can beat this horse to death with everyone commenting but in the end, YOU will have to decide what meets your needs and what you consider a personal WIN.

Good hunting.

GEB

Dakmart is, in fact, listed on the Denon website as one of their authorized etailers.

In their email to me, they did not comment as to how they already had the 4806. I find it strange that they would already have refurbs with the 4806 out less than a month.

Man, that is hardly time enought for someone to take delivery, listen to it, and then send it back to Denon, and Denon fix it, and send it to Dakmart.

Just smells a bit fishy!!!!

They must have been born dead right in the factory.