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Re: Who can solve this problem?
Wid #155614 01/19/07 01:30 AM
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Oh sorry, excuse me.



Re: Who can solve this problem?
SirQuack #155615 01/19/07 11:37 PM
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From what I've read about the Emotiva is that they have cooling fans built in there amps and maybe there generating some hum noise especially from the distance that you notice the noise from...

Re: Who can solve this problem?
N24color #155616 01/20/07 05:00 AM
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Each amp does have it's own fan, however, they never run unless pushed to extreme situations.

Just to let everyone know, the problem is resolved. After moving the amp to the kitchen and having the same issue, using the kitchen lights, then going over to a friends house and having the same results, I called Emotiva and worked it all out.

The folks answering the phones at Emotiva are actually the engineers and designers of their own products, not some kid reading off a computer screen.

Anyway, after explaining the situation, the person I talked to had a good idea what was going on. He sent me two new amps, but first tested them in the lab and even made a modification to something on the circuit board.

The static is totally gone, WITH THE LIGHTS OUT!


M80s VP180 4xM22ow 4xM3ic EP600 2xEP350
AnthemAVM60 Outlaw7700 EmoA500 Epson5040UB FluanceRT85


Re: Who can solve this problem?
SirQuack #155617 01/20/07 05:21 AM
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Talk about service! If I ever decide to go separates, Emotiva is on my list.

Re: Who can solve this problem?
SirQuack #155618 01/20/07 06:04 AM
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But Randy, what was his idea of what was going on?


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Enjoy the music, not the equipment.


Re: Who can solve this problem?
pmbuko #155619 01/20/07 06:13 AM
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Heck, I think Emotiva is my list.


I am the Doctor, and THIS... is my SPOON!
Re: Who can solve this problem?
SirQuack #155620 01/20/07 09:26 AM
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J
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Quote:

Anyway, after explaining the situation, the person I talked to had a good idea what was going on. He sent me two new amps, but first tested them in the lab and even made a modification to something on the circuit board.





I want to know what they did!

Glad its fixed.

Sherwood or Emotiva....Sherwood or Emotiva... Sherwood or Emotiva... I am so confused


Jason
M80 v2
VP160 v3
QS8 v2
PB13 Ultra
Denon 3808
Samsung 85" Q70
Re: Who can solve this problem?
JohnK #155621 01/20/07 02:41 PM
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I will find out again on Monday when Emotiva is back in the office. The engineer I talked to, explained it to me the other day before sending me the amps, but much of his information was over my head. I compared the circuit boards side by side and I noticed on the new ones, one of the components had some type of little rectangular cap over the top of the piece soldered to the board.

He said at one time they had some amps coming from their factory and one of the screws on the board(ground) was over torqued, which caused two of the items on the board to make contact, which in turn created almost like a "antenna" or "receptive" type scenario. He thought it was possible I received some that they missed checking inventory.

Anyway, I will find out and let you all know.

One thing he mentioned, and had to be real careful as their company "Jade Designs" is under confidential agreements with all the manufacturers they design for, is they actual are the Research, Design, and Engineers for many of the BIG players in China and other locations who make receivers and amps.

He mentioned in reality, there is really only like 7 or less BIG Players out there that make the electronics which go into todays amps/avr's. They are actualy a Engineering and Design company which have worked with many of the high-end ($$$$$) companies out there.

They decided to start their own product line using many of the same components, since they designed them, which are used in many NAME brand companies out there. They wanted a direct channel to the customer (like Axiom) to save costs versus going through dealers. However, they are required to not disclose the names of those companies per their relationship.

For the past 3-4 years they used AV123 as a distribution channel and had a great relationship with Mark, the owner of AV123's products. They have now decided to sell their own products directly on http://www.emotiva.com .

In addition, their prices have dropped about 30% since their introduction 4 years ago on AV123, but their quality has not.

ps: Someone on AV123 had told me once they design products for Krell and Sunfire Carver, just to name a few. He did not confirm this or deny this to me, but hinted of the truth to this statement, but could not go into the details per legal reasons.

That's my story and I'm sticking to it.


M80s VP180 4xM22ow 4xM3ic EP600 2xEP350
AnthemAVM60 Outlaw7700 EmoA500 Epson5040UB FluanceRT85


Re: Who can solve this problem?
SirQuack #155622 01/20/07 04:10 PM
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Very interesting news. Thanks Randy! The last thing I need to do is start buying more audio stuff. . .wait, when has that ever stopped me?


***********
"Nothin' up my sleeve. . ." --Bullwinkle J. Moose
Re: Who can solve this problem?
SirQuack #155623 01/20/07 04:31 PM
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Great to hear you got it fixed- I can't believe they had modified the hardware and shipped you replacements so fast. Very Axiom like service.

I'm glad you did end up testing the amp somewhere else to confirm your wiring wasn't the problem.

I'm happy you can quite fussing and start enjoying... and you'll have more time to get us some finished install and speaker pictures I hope


-Dave

M80s VP150 QS8s EP500s
ravenmanor.com/cinema/
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