 My EP500 just died. Arggh!
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My EP500 v2 is less than 6 months old and it died on me sometime in the past 2 days.
I played my favorite game on the X-Box 360 Saturday evening--Star Trek: Legacy--for about 90 minutes and all was fine. I left the standby switch on because I knew I'd be watching a movie Monday evening after work. Then today I go to enjoy Die Hard--I want to watch all 3 movies before seeing Live Free or Die Hard next week--and my sub won't come on. The green power light won't come one. The fuses seem fine. The wall plug is working properly. I'm at a loss. When I put my ear to the cabinet and turn on the power, I can hear a faint hum, but the power light doesn't come on and no sound can be heard.
I called Axiom just a few minutes ago, and a helpful gentleman seemed to be as stumped as I. He said they would probably send me a new amp to install in the sub. I'm just waiting for the follow-up e-mail now.
Any ideas?
"Not throwing my hands up or my dress above my ears don't mean I ain't awestruck." Al Swearengen
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 Re: My EP500 just died. Arggh!
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Joined: May 2002
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shareholder in the making
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shareholder in the making
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Bayne, unfortunately no ideas for a cure(presumably the un-plug, wait and re-plug magic doesn't work)other than Axiom sending you out a replacement amp. From what you describe, power is being received from the wall outlet, but the amplifier doesn't respond; sometimes the auto turn-on apparently is defective.
-----------------------------------
Enjoy the music, not the equipment.
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Re: My EP500 just died. Arggh!
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Joined: Dec 2005
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By standby switch I'm assuming you mean the on or off switch, I've never turned mine off in over a year and have had no problems.
A computer once beat me at chess, but it was no match for me at kick boxing.
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Re: My EP500 just died. Arggh!
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Joined: Jan 2004
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shareholder in the making
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My 600 stays on all the time as well, and my 500 before that, not sure I understand your "standby" description?
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Re: My EP500 just died. Arggh!
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Joined: Oct 2006
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Quote:
My 600 stays on all the time as well, and my 500 before that, not sure I understand your "standby" description?
By standby I simply mean leaving the power on for this model. The instructions also mention to turn off the power when the sub's not being used for an extended period of time. I usually do this if I know I'm not going to be using if for about 4 or 5 days or more.
"Not throwing my hands up or my dress above my ears don't mean I ain't awestruck." Al Swearengen
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Re: My EP500 just died. Arggh!
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Joined: Jan 2007
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shareholder in the making
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It must be the crummy weather in Calgary  .
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Re: My EP500 just died. Arggh!
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Joined: Dec 2003
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shareholder in the making
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Any possibility of a power surge, considering all the lightning we have had the past few days? I know at my work we had a couple of surges and had a few light bulbs pop and sparks flying out, just like the movies.
Jason
M80 v2
VP160 v3
QS8 v2
PB13 Ultra
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Re: My EP500 just died. Arggh!
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Joined: Oct 2006
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Quote:
Any possibility of a power surge, considering all the lightning we have had the past few days? I know at my work we had a couple of surges and had a few light bulbs pop and sparks flying out, just like the movies.
It's a possibility, but nothing else in the house was affected. Our old VCR's clock wasn't even flashing--and that usually resets if you look at it wrong.
"Not throwing my hands up or my dress above my ears don't mean I ain't awestruck." Al Swearengen
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Re: My EP500 just died. Arggh!
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Joined: Nov 2006
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Quote:
It's a possibility, but nothing else in the house was affected. Our old VCR's clock wasn't even flashing--and that usually resets if you look at it wrong.
I just went thru this. After a lightning storm my EP500 was the only thing not working. Double check all 4, yes FOURfuses on the back panel with a test meter. In my case, the main fuse was OK, but 2 of the 3 small fuses had popped. I had a green power light but no output. Tough fuses to find, too. Axiom sent me a set and I was also able to get them from McMaster.
Scott
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Re: My EP500 just died. Arggh!
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Joined: Dec 2003
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shareholder in the making
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Quote:
Quote:
Any possibility of a power surge, considering all the lightning we have had the past few days? I know at my work we had a couple of surges and had a few light bulbs pop and sparks flying out, just like the movies.
It's a possibility, but nothing else in the house was affected. Our old VCR's clock wasn't even flashing--and that usually resets if you look at it wrong.
Same as the lights, nothing else flickered or went out, till a few minutes later anyway, another strike. Or are you just omiting the fact that your sub was in fact being a sub for a little while. Our warehouse had geysers coming up through the floor cracks as the pipes couldn't handle the deluge. Haven't we had fun the last few weeks? 
Jason
M80 v2
VP160 v3
QS8 v2
PB13 Ultra
Denon 3808
Samsung 85" Q70
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Re: My EP500 just died. Arggh!
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Joined: Oct 2006
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No floods or anything else at my place. I almost wish that were the case because then I could blame this on something specific. Axiom has sent me a new amp for the sub. I'll change it out when I get it and hopefully that'll do the trick. If not I'll try and find a meter and test the fuses eventhough they look fine.
Anyone know where I can find a test meter for fuses in Calgary?
"Not throwing my hands up or my dress above my ears don't mean I ain't awestruck." Al Swearengen
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Re: My EP500 just died. Arggh!
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Re: My EP500 just died. Arggh!
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Quote:
Anyone know where I can find a test meter for fuses in Calgary?
Any multi-meter should do. Set it for resistance w/ tone, touch the leads together and the meter should beep. Touch one lead to each end of the fuse and it will either beep (Complete circuit = Good Fuse) or it won't beep = Bad fuse.
Scott
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Re: My EP500 just died. Arggh!
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Quote:
Our warehouse had geysers coming up through the floor cracks as the pipes couldn't handle the deluge.
You mean like this?
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Re: My EP500 just died. Arggh!
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Joined: Jan 2007
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shareholder in the making
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Any Circuit City should have a multi-meter.
Another way is to use a flashlight battery and flashlight bulb. Make a circuit with the fuse in the circuit. The fuse is bad if the light doesn't come on.
If it's a fuse with a glass ferrule, you should be able to see the severed wire inside.
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Re: My EP500 just died. Arggh!
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Joined: Dec 2003
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shareholder in the making
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Quote:
Anyone know where I can find a test meter for fuses in Calgary?
I would let you borrow my Meter if you want. Always willing to help out fellow Axiom owners.
Jason
M80 v2
VP160 v3
QS8 v2
PB13 Ultra
Denon 3808
Samsung 85" Q70
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Re: My EP500 just died. Arggh!
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Joined: Oct 2006
Posts: 283
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Quote:
Quote:
Anyone know where I can find a test meter for fuses in Calgary?
I would let you borrow my Meter if you want. Always willing to help out fellow Axiom owners.
Thanks for the offer but it turns out my wife had one in her extensive collection of tools. Now I feel like a complete idiot because it turns out that 2 of the 250mA, 250V, 5x20mm, Slow Blow fuses are dead. They look perfectly fine, but the meter says they're kaput. I wish I'd have known we had a meter before I contacted Axiom. Now I've got a replacement amp on the way and probably don't need it. Unfortunatley I haven't had any luck locating that exact type of fuse in the city. I've sent Axiom an e-mail to see if I can purchase some replacements directly from them. My plan is to get the new fuses and try them out. If the sub starts working, then I'll send the replacement amp back unopened. But if the changing of the fuses doesn't work, at least I've got the extra amp right here and ready to go. Damn, I wish I'd have know about our multi-meter sooner!
Oh yea, I'll also be investing in a surge protector for the sub, too.
"Not throwing my hands up or my dress above my ears don't mean I ain't awestruck." Al Swearengen
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Re: My EP500 just died. Arggh!
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Joined: Apr 2003
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If you get a sacrificial surge protector (the most common type), it will be more expensive to replace than a fuse or two if another surge should happen to come your way.
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Re: My EP500 just died. Arggh!
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[quote They look perfectly fine, but the meter says they're kaput. I wish I'd have known we had a meter before I contacted Axiom. Now I've got a replacement amp on the way and probably don't need it. Unfortunatley I haven't had any luck locating that exact type of fuse in the city. Oh yea, I'll also be investing in a surge protector for the sub, too.
My blown fuses looked OK, too. I also had a tough time finding fuses in town, but they've got 'em here >> www.mcmaster.com part number 6978K744 Don't know if they ship to Canada or not though. Axiom will get you a set regardless and they are ALOT easier to replace than swapping the entire amp.
Scott
Glad you were able to troubleshoot the problem!
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Re: My EP500 just died. Arggh!
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Arrgh! I just found some replacement fuses and installed them in the the sub. The power came on as normal, but as soon as I powered-up my receiver, the fuses blew. Good thing I have a replacement amp on the way.
"Not throwing my hands up or my dress above my ears don't mean I ain't awestruck." Al Swearengen
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Re: My EP500 just died. Arggh!
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wow
what kind of reciever do you have?
I am not sure if a reciever can blow an amp through an RCA line...but is that possible?
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Re: My EP500 just died. Arggh!
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Quote:
wow
what kind of reciever do you have?
I am not sure if a reciever can blow an amp through an RCA line...but is that possible?
My receiver is a 7 year old Yamaha with 80 watts of power per channel. I'm sure it's not the receiver that's causing the fuses to blow. I think the fuses are being blown by a defective amp. Axiom has already shipped me one, so hopefully Monday it'll arrive.
"Not throwing my hands up or my dress above my ears don't mean I ain't awestruck." Al Swearengen
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Re: My EP500 just died. Arggh!
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All fixed! The replacement amp arrived today. It took all of 10 minutes to replace the thing. The sub works like new, and all's right with the world. I'll be interested to know if Axiom's technicians can find out what the problem is when they get my damaged one back.
"Not throwing my hands up or my dress above my ears don't mean I ain't awestruck." Al Swearengen
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Re: My EP500 just died. Arggh!
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Very good, Bayne. Enjoy again.
-----------------------------------
Enjoy the music, not the equipment.
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Now, that would have been truly shocking 
