Axiom Home Page Forums General Discussion Technical Questions popping sound at high volume!!

nope. Not the cables. Doesnt change anything.

Time to call.
BTW, Axiom's phone lines have just closed (Sat 9PM), but they are open starting 10AM (Eastern Time) tomorrow morning.

Will call them tomorrow. I hope they can help me because i'm really quite fond of the sound thats coming out of the speakers when its not popping :-p

Thanks again for trying to help!

Axiom will make it right for you, it's (Axiom) a great company to do business with.

Just to chime in here with a personal experience, you have nothing to worry about. I just got a new pair of Algonquins and one of them had a bad tweeter (ugly static sounds at medium to high volumes). Within literally 30 seconds of me explaining the situation they offered to send me a new tweeter.

Summary: They'll take care of you. (I know it's still a little disappointing to go through what you are, but you can at least know that you'll definitely be able to get the sound you were expecting after a discussion or two with their support team).

Jason

@myrison I know but I just want working speakers!! I already sent one pair back (not axiom) because it just wasnt good enough for the price and the highs were way to sharp and i spent ages looking for new ones. I dont want to send the speakers back and wait for another two weeks until I have the new ones and worry about having the same problem with the new ones once they finally arrive. I might be sounding melodramatic but getting satisfying and working speakers just shouldnt be this hard.

You're right. It shouldn't. I understand the frustration. I've had my share of unluck when it comes to gear. However, if you can be a little patient, Axiom will, as Jason mentioned, take care of you. They are, without a doubt, the best example of customer service I've yet encountered.

Its unfortunate that you are having a problem with your new audiobytes,problems can be had with any product. try to be patient, Axiom has great customer service and will get the problem resolved.

We're all with you... the first wait is unbearable enough, I can't imagine having to go through it again.

Fortunately for me, I'm currently held up from enjoying my Algonquins by the daunting task of running about 75' of speaker wire from my attic to my first story patio, so waiting for the tweeter is a convenient excuse for not having done all that work yet.

Even so, I'm feeling like today might be the day to get that work started. It's a cool morning in Texas, and NOT doing it today would probably mean I'll end up doing it on a much hotter day in the near future... *sigh*

Back to the point, good luck with the wait.. I can only say that I'm nearly certain the time will have been worth it in the end, despite how frustrating it is now.

Jason

Knowing Axiom they will ship out new gear, if that's the problem, before you send back the old ones.