Axiom Home Page Forums General Discussion Technical Questions Apple Airport Express. . .?

Since we're on the topic of Apple. I bought an Apple TV today and can't get it to access my itunes library. OK that's no entirely true. If I hook up the ATV directly to my imac I get a connection, if I hook up with my Linksys router in between I get no connection to itunes. Internet works fine no issues there. What if anything can I do to fix this problem?
Oh and I called Linksys to explain my problem and whatever country they are in they seemed to not know what I was talking about. Apple TV?
Any thought will be greatly appreciated
Mel N.

OK, first make sure the ATV and your iMac are on the same network (ie, 192.168.1.100 and 192.168.1.101). If they're not, there's your problem. Your Mac may also be blocking iTunes with its built-in firewall.

Ken, they are both on the same network. There is no firewall set. I also forgot to mention that I was one the phone with Apple support for an hour trying to figure this out and they say its the Linksys that's causing the problem.
Mel N.

You're certain the OS X firewall isn't turned on?

The linksys isn't going to be doing any firewalling between the wireless and wired networks, since they're on the same subnet. Well, at least, unless Cisco has inserted some PIX code in there...

Also try hooking the ATV to the Linksys using ethernet, just to eliminated wireless from the equation.

I'm not using wireless, everything is hard wired. If I did have a firewall with the OSX why would everything work in a direct connection between the ATV and the imac and not work when the Linksys is in between?
This computer stuff sucks

When you say "direct connection" what do you mean? A direct ethernet connection? I'm surprised that worked at all. Still; very puzzling. Let me ponder...

Yes Ken it's a direct ethernet connection ( ATV > imac using a ethernet cable). Apple support says that the Linksys has a firewall stopping my connection to itunes and Linksys say it doesn't.

Sorry to say that the Apple guy's likely the one who's wrong. Unless Linksys is doing something really weird, there's no firewalling between inside network ports. (either that, or you've got your connections hooked up weird). Can you snap a pic of the back of the Linksys?