 Re: Looks like I'll be sending the ep800 back
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Joined: Feb 2009
Posts: 22
hobbyist
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hobbyist
Joined: Feb 2009
Posts: 22 |
Axiom most definitely will. I knew going in to buying the EP800s that I was basically buying a beta product (it's still not for sale to the public, but according to Alan it will be very soon).
-Steve
I just checked the products/sub menu and the EP800s are now listed. the color/stain changer is not working but they are on there now for $2350. Any chance of getting them at the factory outlet price..I don't mind waiting 4 weeks if it'll save me a few bucks since I intend on buying an entire system
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Re: Looks like I'll be sending the ep800 back
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Joined: Dec 2003
Posts: 10,420
shareholder in the making
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shareholder in the making
Joined: Dec 2003
Posts: 10,420 |
You may have to wait a while before they become available on the FO. I remember the EP350v3 took a month or so before it was available.
Jason
M80 v2
VP160 v3
QS8 v2
PB13 Ultra
Denon 3808
Samsung 85" Q70
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Re: Looks like I'll be sending the ep800 back
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Joined: Feb 2008
Posts: 1,898
connoisseur
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connoisseur
Joined: Feb 2008
Posts: 1,898 |
I was getting ready to pull the trigger on two of those monsters and started reading this thread......... It may make you feel better to read this review from my experience with the EP800. It will make you feel decidedly better.  Trust, me, the EP800 is a big slice of subwoofer nirvana. It's still a beta project and some of the "testers" are experiencing as the bugs get worked out before final public release. To me it's a normal process and I'm glad to hear that Axiom is making it right (no surprise) for the few people who were unlucky with their initial orders. Jason
Epic 80-800: HG Cherry
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Re: Looks like I'll be sending the ep800 back
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Joined: Feb 2009
Posts: 22
hobbyist
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hobbyist
Joined: Feb 2009
Posts: 22 |
I was getting ready to pull the trigger on two of those monsters and started reading this thread......... It may make you feel better to read this review from my experience with the EP800. It will make you feel decidedly better. Trust, me, the EP800 is a big slice of subwoofer nirvana. It's still a beta project and some of the "testers" are experiencing as the bugs get worked out before final public release. To me it's a normal process and I'm glad to hear that Axiom is making it right (no surprise) for the few people who were unlucky with their initial orders. Jason Has anyone checked the products page? The EP800 is for sale now to the public
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Re: Looks like I'll be sending the ep800 back
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Joined: Jan 2004
Posts: 13,840 Likes: 13
shareholder in the making
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shareholder in the making
Joined: Jan 2004
Posts: 13,840 Likes: 13 |
M80s VP180 4xM22ow 4xM3ic EP600 2xEP350
AnthemAVM60 Outlaw7700 EmoA500 Epson5040UB FluanceRT85
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Re: Looks like I'll be sending the ep800 back
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Joined: Sep 2008
Posts: 289
local
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OP
local
Joined: Sep 2008
Posts: 289 |
Well they're ready to send me a new sub but I'm going to wait until I take a drive down to see friends and pick it up myself. That way I know it'll get here safe and sound. If I can't get away before April I will have them ship it and I will return the one I have now.
It's amazing how simple they are making this... almost an "it's too good to be true" except it IS true! I too, will only buy Axiom from now on!
Has anyone had to return a Sub to them? How does it work? One of the reasons why I want to bring it down myself is the cost of shipping.
- Majik
Epic 80 system
Ep 800
Denon 3808
Optoma HD20
PS3
vp180
extra QS8s (to come soon)
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Re: Looks like I'll be sending the ep800 back
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Joined: Jun 2003
Posts: 6,833
axiomite
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axiomite
Joined: Jun 2003
Posts: 6,833 |
Axiom should cover return shipping, call and confirm. This should cost you $.000000
Rick
"A fear of weapons is a sign of retarded sexual and emotional maturity." Sigmund Freud
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Re: Looks like I'll be sending the ep800 back
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Joined: Dec 2008
Posts: 1,361
connoisseur
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connoisseur
Joined: Dec 2008
Posts: 1,361 |
Agreed. You should not have to pay for shipping either way on a $2K+ product that never worked. If so, you have effectively paid more for the ep800, which is different than returning the product and eating shipping as a form of insurance if you don't LIKE the product. Defective is another animal all together. When my RPTV crapped out, I did not have to ship it to China to get fixed. They came to my house. Axiom can't come to our houses, but they can pay shipping for defective products.
Panny 3000 PJ, 118" Carada, Denon 3300, PS3, Axiom QS8, PSB 5T, B&W sub, levitating speaker wire
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Re: Looks like I'll be sending the ep800 back
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Joined: Jan 2004
Posts: 13,840 Likes: 13
shareholder in the making
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shareholder in the making
Joined: Jan 2004
Posts: 13,840 Likes: 13 |
no shipping on warranty items, only if you return something you don't want within the 30day window.
M80s VP180 4xM22ow 4xM3ic EP600 2xEP350
AnthemAVM60 Outlaw7700 EmoA500 Epson5040UB FluanceRT85
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Re: Looks like I'll be sending the ep800 back
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Joined: Dec 2003
Posts: 10,420
shareholder in the making
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shareholder in the making
Joined: Dec 2003
Posts: 10,420 |
You can ship it back to them for free as the others have said, but I would have them hold off sending you one and pick it up yourself, this way you can tour the factory, try out the sub before you leave and know that when you eventually get home, everything should be perfect.
Jason
M80 v2
VP160 v3
QS8 v2
PB13 Ultra
Denon 3808
Samsung 85" Q70
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