Axiom Home Page Forums General Discussion Advice from Axiom Owners shipping ques./concerns

On the other hand...

I guess I'm just unlucky. After all the glowing reviews I could resist no longer and pulled the trigger on a pair of M22's. Ordered B stock (also after reading all of the favorable "don't worry about it" comments). Two day shipping, however they were single boxed with minimum styrofoam, even missing one of the corners. But the box itself did not appear damaged. 1/8 to 1/4 inch quite obvious dent on the top right front of one of the speakers, likely damaged during the build, unfortunately a very noticeable area. Can't blame them, though it is B stock after all. But you are most definitely taking a gamble with what you get. Don't fool yourself. However, of course the most important thing to me is how they sound, and while I am finding it is taking time to get used to them, I am "understanding" a little better each day.

You may want to contact Axiom about that. Even the factory direct speakers should not have any major cosmetic damage. It should be minor, such as a small mark on the side. Not a chunk missing. Contact Amie and see if she can do anything for you. This sounds like it could have been a shipping company issue.

I would contact her as well. I've bought all buy my M2i's through the factory, and never had any issues like that. That doesn't sound right.

thanks, I did e-mail her and she is is going to check into it. As I mentioned it wasn't packed very well. I wonder if the smaller units are packed differently? Regardless, I still am not overly concerned because they do in fact seem to be a good company to deal with and have good service/support. I suppose if you are concerned about shipping, you could ask them ahead of time to take extra care.