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#287128 - 01/16/10 07:15 AM Re: Plasma TV "break-in" is a myth? [Re: jakewash]
fredk Offline
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Registered: 12/06/07
Posts: 7786
Loc: Canada
When I came home on Tuesday, my door was ajar and my movies were strewn all over the living room floor. I'm sure it was the plasma next door!
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#287129 - 01/16/10 07:17 AM Re: Plasma TV "break-in" is a myth? [Re: fredk]
fredk Offline
axiomite

Registered: 12/06/07
Posts: 7786
Loc: Canada
Hey Cam. It sucks when something like this dosn't go well.

I would try to go up the support food chain. Be polite, but firm and keep asking to be passed to a supervisor/manager. The squeeky wheel gets the grease, or in this case maybe a replacement plasma?
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Fred

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Blujays1: Spending Fred's money one bottle at a time, no two... Oh crap!

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#287132 - 01/16/10 07:56 AM Re: Plasma TV "break-in" is a myth? [Re: fredk]
RickF Offline
axiomite

Registered: 02/26/05
Posts: 5210
Loc: Vero Beach, Florida
 Originally Posted By: fredk
Hey Cam. It sucks when something like this dosn't go well.

I would try to go up the support food chain. Be polite, but firm and keep asking to be passed to a supervisor/manager. The squeeky wheel gets the grease, or in this case maybe a replacement plasma?


Cam that's exactly how I was able to get the six months out of warranty $800 optical engine replaced for free in our Mitsubishi, you have to very firm with the front line.
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#287134 - 01/16/10 08:57 AM Re: Plasma TV "break-in" is a myth? [Re: RickF]
EFalardeau Offline
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Registered: 08/27/07
Posts: 3400
Loc: Laval, Quebec, Canada
Squeeky wheels? I thought Cam had that fixed?
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#287152 - 01/16/10 01:16 PM Re: Plasma TV "break-in" is a myth? [Re: EFalardeau]
Ya_basta Offline
connoisseur

Registered: 06/23/07
Posts: 4322
Loc: Sitting down somewhere
 Originally Posted By: EFalardeau
Squeeky wheels? I thought Cam had that fixed?
\:D

Thanks guys. I'm going to give them a call on Monday and voice my displeasure again. I was cordial and very stern the last time I was dealing with them, but I'm definitely not going to put up with as much as I did last time.

I'm good at voicing my opinion. I don't put up with anything relating to my disability, which mainly has to do with accessibility issues, and being a boss, but thankfully has also extended to all aspects of my life.

I'll let you guys know how I make out.
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#287153 - 01/16/10 01:51 PM Re: Plasma TV "break-in" is a myth? [Re: Ya_basta]
RickF Offline
axiomite

Registered: 02/26/05
Posts: 5210
Loc: Vero Beach, Florida
I wouldn't get mad and start calling them a bunch of heathen, no good eff'n rotten bastages ... they'll hang up on you, only pisses you off more. Not that I have any experience partaking in such behavior or anything you know. \:\)

Good luck Cam!
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Our Room

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