Axiom Home Page Forums General Discussion Technical Questions EP600 Subwoofer problem

Hi!

My EP600 Subwoofer has suddenly stopped working. When I turn it on, the red light at the back turns on, but does not turn green. And of course the LFE signals are not being processed. I have owned this EP600 for about 3 years. Any suggestions?

Call Axiom.

Already emailed Axiom. Waiting for response. Thanks.

You would be better calling them, the techs Alan, Brent, JC, etc. man the phones into the evening. Email will be slower.

Ritchie,

Just to make sure that you don't have anything plugged into the trigger jack. If you have a cable plugged into the trigger jack and it is not giving voltage the light will be red and the sub won't work. Once 12v or there abouts is applied to the trigger cable then light will go green and sub will work.

This only applies if you have a cable plugged into the trigger jack. If you don't then red probably indicates a problem.

I spoke with Axiom tech support. They recommended changing the fuse. I bought new fuses from Radio Shack. No joy! The EP600 is still dead.

rvrrat: I unplugged the trigger cable, in case that was an issue. But the subwoofer is still dead. :-(

I bought the EP600 four years ago. So it is still under warranty. I will talk to tech support again tomorrow.

let us know what you find out.

Sounds like you need a new amp?

Hi Richie,

Does your EP600 amp have a switch with "Flat" and other bass-boost settings (Half, Full) as well settings called "Load" and "Remote?."

If so, check it and make sure the switch is NOT at the Load or "Remote" settings. The subwoofer will not work if the switch is at "Load". Make sure the switch is at Flat and hasn't been accidentally moved to a different setting.

Regards,

good point Alan, Flat (large rooms), full, or half are the active options.