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ep350 no sound
#313495 07/06/10 06:02 PM
Joined: Nov 2003
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Hi everyone

I just traded up subs from the ep125 to the ep350 v3. I got the 350 yesterday and when I plugged it in it was receiving power (green light) but there was no sound coming out. I'm using a coaxial cable attached to the provided phono adapter and plugging that into the sub. This cable does work with the ep125 plugged directly into that sub's line in (it's an older model).

The receiver doesn't see the sub when I run the auto calibrate. Also I tried the white nose sound level testing on the receiver and I can only hear noise when I attach the ep125.

Does anyone know what might cause this?


____________________________

Axiom M60, M2i, VP100, QS4, EP350v3
Yamaha RX-V1400
Re: ep350 no sound
rad_sci_guy #313496 07/06/10 06:12 PM
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I would call or e-mail Axiom with this problem. I didn't see a solution in the EP350 trouble shooting guide.

Re: ep350 no sound
CatBrat #313497 07/06/10 06:14 PM
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Double check that you've pushed the phono adapter in firmly. Otherwise, call Axiom, they may be able to walk you through some ideas of what to try.


Pioneer PDP-5020FD, Marantz SR6011
Axiom M5HP, VP160HP, QS8
Sony PS4, surround backs
-Chris
Re: ep350 no sound
ClubNeon #313498 07/06/10 06:20 PM
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I'm virtually certain it's the phono adapter not being quite seated right. I had the same problem with mine.


I am the Doctor, and THIS... is my SPOON!
Re: ep350 no sound
rad_sci_guy #313500 07/06/10 06:43 PM
Joined: Jun 2006
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Jc Offline
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Hi rad_sci_guy,
I just email you a trick to eliminbate the possibility of a phono to rca adaptor issue.

Good luck


jc
Re: ep350 no sound
rad_sci_guy #313884 07/09/10 03:56 PM
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just to keep everyone else informed about this problem should it happen to others, JC suggested I hook up the sub using speaker wire to eliminate the possibility of a jack issue. When I did that there was still no sound from the sub.

Axiom is now sending me a replacement amp for the sub. I'll be exchanging the amp and sending Axiom back the old one.


____________________________

Axiom M60, M2i, VP100, QS4, EP350v3
Yamaha RX-V1400
Re: ep350 no sound
rad_sci_guy #313961 07/10/10 09:59 AM
Joined: Nov 2003
Posts: 34
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Well I tried the second amp in the sub and the same problem, no sound.

I thought there may be a connection problem with the cone and the amp, so I removed the cone and when I looked inside the box I found a disconnected speaker wire. I re-connected the wire and fired up the sub one more time and this time I had sound.

All is well.

Last edited by rad_sci_guy; 07/10/10 10:00 AM.

____________________________

Axiom M60, M2i, VP100, QS4, EP350v3
Yamaha RX-V1400
Re: ep350 no sound
rad_sci_guy #313962 07/10/10 10:20 AM
Joined: Jul 2006
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C
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C
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Congratulations on finding the fix!

Re: ep350 no sound
CV #314009 07/10/10 06:11 PM
Joined: Dec 2003
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J
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J
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I am somewhat surprised Axiom didn't ask you to do that in the first place. I am also surprised none of us suggested it right away as well, we are slipping up!

Glad you fixed it. Are you happy with the sounds coming from it now?


Jason
M80 v2
VP160 v3
QS8 v2
PB13 Ultra
Denon 3808
Samsung 85" Q70
Re: ep350 no sound
jakewash #314159 07/11/10 09:22 PM
Joined: Jan 2004
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Same thing happened to me once on an EP500. Not sure how this gets to shipping and passed quality control, and unlikely it happened in shipment. But I was told that the person on the line would be notified. smile


M80s VP180 4xM22ow 4xM3ic EP600 2xEP350
AnthemAVM60 Outlaw7700 EmoA500 Epson5040UB SonyUBPX800


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