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Fed Ex Delivery
#316990 07/28/10 06:37 PM
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Fed Ex just delivered one M80 speaker. I ordered an Epic 80-500 system two weeks ago and am still waiting.

The box was extremely damaged. Nowhere on the box does it say "Handle with Care". The speaker looks okay but the speaker grill is perforated in two locations. I can't test it because I ordered everything from Axiom (including the cables).

Very frustrated right now. Sorry guys, just had to vent.


Epic 100-800-180
Denon X6200W
Re: Fed Ex Delivery
Tico #316991 07/28/10 06:45 PM
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I hope your frustrations are directed in the right place; FedEx.

You mention that it doesn't say, "handle with care" on the box. Why should it? Do you know what that means to a delivery company? Nothing, it can't be read by their bar code scanners.

They load and handle everything the same way. Heavier objects hit the truck floor harder when they're tossed, that's all they know.


Pioneer PDP-5020FD, Marantz SR6011
Axiom M5HP, VP160HP, QS8
Sony PS4, surround backs
-Chris
Re: Fed Ex Delivery
Tico #316992 07/28/10 06:47 PM
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Sorry to hear about that Oscar. I've heard of folks receiving some unsightly boxes and even some damaged speakers over the years but it seems like the past couple of years have been relatively clean regarding reception of damaged goods ... hopefully it's just an isolated occurrence and the rest of your speakers will arrive safe and secure.

I do believe the newer packaging looks to be a lot better than five or so years ago.

Good luck my man.


Rick
Our Room

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Re: Fed Ex Delivery
RickF #316994 07/28/10 06:53 PM
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I would not accept delivery on a package that looked "extremely damaged".


M22's x 3, QS8's x 4
SVS PC12-Plus, Denon 3311ci
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Re: Fed Ex Delivery
Scamp #316995 07/28/10 06:56 PM
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Originally Posted By: Scamp
I would not accept delivery on a package that looked "extremely damaged".



Dealing with Axiom its OK to accept a box that looks extremely damaged upon arrival. When you open the box and if there is a problem they will do there best to take care of you and ship out a replacement as soon as possible.

As for any damaged goods during shipping, Axiom will file a damage claim with the shipping company for that package.


I’m armed and I’m drinking. You don’t want to listen to advice from me, amigo.

-Max Payne
Re: Fed Ex Delivery
BlueJays1 #316999 07/28/10 07:09 PM
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I work on the ramp next to Fed Ex and UPS. You don’t want to see what they do to packages. It’s all about time to them.

Also, I’ve know some package handlers who worked for both companies. No kidding, “Handle With Care” means to be extra rough on the package for some of them just to be spiteful for not making much money doing backbreaking work. It’s even worse during the Christmas season with temp help.


3M80 2M22 6QS8 2M2 1EP500 Sony BDP-S590 Panny-7000 Onkyo-3007 Carada-134 Xbox Buttkicker AS-EQ1
Re: Fed Ex Delivery
grunt #317001 07/28/10 07:17 PM
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Almost forgot next time you should request a different delivery company:

http://www.avsforum.com/avs-vb/showthread.php?p=18959817#post18959817


3M80 2M22 6QS8 2M2 1EP500 Sony BDP-S590 Panny-7000 Onkyo-3007 Carada-134 Xbox Buttkicker AS-EQ1
Re: Fed Ex Delivery
Tico #317003 07/28/10 07:25 PM
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Dumb question: Can I hook up the cable box, PlayStation 3 and Xbox 360 to my new Denon 4310CI (without the speakers) or should I just wait and hope that the rest of my speakers will arrive tomorrow? I've had the Denon for a week now (waiting for the speakers) and it's still in the box.


Epic 100-800-180
Denon X6200W
Re: Fed Ex Delivery
Tico #317004 07/28/10 07:29 PM
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You can hook it all up Oscar ... you'll be a step ahead whenever the new digs show up.

I wouldn't connect any speaker wire though.


Rick
Our Room

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Re: Fed Ex Delivery
RickF #317005 07/28/10 07:31 PM
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Thanks Rick. It will at least give me something to do to make the wait a little more bearable.


Epic 100-800-180
Denon X6200W
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