Axiom Home Page Forums General Discussion The Water Cooler Dell laptop issues. Ken to the rescue!(or another)

Having a problem with my inspiron 1525. I have 3 gb of ram (a 2 gig and a 1 gig chip). I'm running windows 7.

Upon bootup I get a memory address line failure at xxxxxxx read xxxxxx expecting xxxxx.

To resolve this issue try to reseat the memory. Memory is snug and reseating doesn't solve the issue.


if I press f1 to continue I get the following:
"no physical memory is available at the location required for the windows boot manager The system can not continue.

If I boot in diagonostic mode (hold in fn, power on, release fn) I get the following error:
"No user memory available!"

However, If I remove the 2 gig ram chip from slot B but leave the 1 gig ram chip in slot A I am able to run the diagnostic mode and it says no memory issues.

BUT, If I try and just boot the computer with the 1 gig of ram it doesn't boot though. Instead this happens:
I get a screen that says amount of memory has changed press f1 to continue. F1 takes me to a black screen and windows never boots up. (will try this again as maybe I just didn't wait long enough but I doubt it)

Also, I tried running the computer with the 2 gig chip in slot A and nothing in Slot B to see if the second bay was bad but it says no memory.

I'm guessing I have a bad 2 gig memory chip, but not sure why it still doesn't boot with the 1 gig chip.

Any ideas?

Are you using Win 7 64bit? 64bit requires 2GB of RAM. Sounds like your 2GB chip is definitely bad, in any case.

That'll be $60.

win7 32 bit.

Definitely doesn't boot with 1 gig. black screen and lots of whirring and fan noise like something is trying to happen. will re-run the memory test as it said there was no problems but it can do some extensive 30 minute check to verify.

Hmm. Wonder if it's seeing that 1 GB as less than 1 GB because of VRAM.

Hmmmmm....


I'll run this 30 minute memory check thingy and report back.
I will purchase a new ram chip and see if that solves the problem... the 2 gig chips are about $43 each on crucial.com, seems kinda steep (but I've only bought ram for a desktop before and it was about half that). should I buy 2 to bring it to 4 gigs even if I'm only running 32bit OS?

Any better place to buy memory from?

I always use Crucial, myself. Generally very good pricing, and I'd expect laptop memory to be more.

It may be worthwhile to buy 4 GB, just to have matched memory. I don't know if your laptop will do dual channel ram, but there is a speed advantage to be had there if it does.

Yeah, it says it does so sounds like that is the way to go.

Hopefully that will fix 'er up.

That's $60 x three posts........ soooooo $180.

That was funny, Ken.

check is in the mail.

Can anyone tell me what the difference is between the two 4GB ram "kits" shown at the link below. They are both the same price and both supposedly compatible with my laptop.

thanks.

http://www.crucial.com/store/listparts.aspx?model=Inspiron%201525