Previous Thread
Next Thread
Print Thread
Rate Thread
Thank's For The Great Service
#331602 12/15/10 05:31 AM
Joined: Aug 2008
Posts: 139
80'sMan Offline OP
veteran
OP Offline
veteran
Joined: Aug 2008
Posts: 139
Recently my EP500 developed a nasty slapping noise. Upon inspection of the speaker, I found that what looked to be a black "dust cap", between the spider and the cone, had seperated at the cone. I called Axiom last week Monday and by Friday I received a new speaker and my family was back to watching movies for the weekend.

It was service like this that I read about on this forum which convinced me to try this brand.
Thank you very much Axiom.

PS; Not sure what to do with the old one. Does Axiom typically want it back? They didn't sound to concerned on the phone. Currently it is packaged in the box that the replacement speaker came in.


Epic 50 - 500 System ( M50 / QS4 / VP100 / EP500 )
Re: Thank's For The Great Service
80'sMan #331605 12/15/10 06:04 AM
Joined: Dec 2006
Posts: 3,569
connoisseur
Offline
connoisseur
Joined: Dec 2006
Posts: 3,569
Thanks for posting your experience. Far to often all we here about on forums are the complaints.

The only thing they have ever asked me to ship back was a bad crossover probably because they wanted to try and figure out what was causing the problem with it.


3M80 2M22 6QS8 2M2 1EP500 Sony BDP-S590 Panny-7000 Onkyo-3007 Carada-134 Xbox Buttkicker AS-EQ1
Re: Thank's For The Great Service
80'sMan #331606 12/15/10 11:51 AM
Joined: Mar 2006
Posts: 74
old hand
Offline
old hand
Joined: Mar 2006
Posts: 74
Yes great service from our friends up north.
The sent me a woofer for my EP500 and told me not to bother
sending back the old one. I just disposed of it.
But I would like to send back the cold weather that has been
drifting down from them.


M80s,VP150,EP500,QS8(4)
Re: Thank's For The Great Service
80'sMan #331610 12/15/10 12:26 PM
Joined: Jul 2004
Posts: 1,443
connoisseur
Offline
connoisseur
Joined: Jul 2004
Posts: 1,443
I had to switch out a couple of amps on my 500 before I got one that would stay on. They asked me to ship those back presumably to do a post mortem on why they stopped working. They specified up front before shipping the replacement to me that they wanted me to ship them back.


"A fanatic is someone who can't change his mind and won't change the subject" Churchill

Moderated by  alan, Amie, Andrew, axiomadmin, Brent, Debbie, Ian, Jc 

Link Copied to Clipboard

Need Help Graphic

Forum Statistics
Forums16
Topics24,426
Posts432,882
Members15,427
Most Online2,082
Jan 22nd, 2020
Top Posters
Ken.C 18,044
pmbuko 16,437
SirQuack 13,693
CV 11,825
MarkSJohnson 11,451
Who's Online Now
1 members (Mojo), 104 guests, and 3 robots.
Key: Admin, Global Mod, Mod
Newsletter Signup
Powered by UBB.threads™ PHP Forum Software 7.7.4