Previous Thread
Next Thread
Print Thread
Rate Thread
Page 3 of 5 1 2 3 4 5
Re: Advice on QS8 Placement
tjayl #335273 01/22/11 04:18 AM
Joined: Dec 2003
Posts: 10,420
J
shareholder in the making
Offline
shareholder in the making
J
Joined: Dec 2003
Posts: 10,420
This is very disappointing, we keep hearing more and more about these issues. I am almost thinking that with out the FO around they are not watching as closely as before.


Jason
M80 v2
VP160 v3
QS8 v2
PB13 Ultra
Denon 3808
Samsung 85" Q70
Re: Advice on QS8 Placement
jakewash #335293 01/22/11 06:20 AM
Joined: Jun 2008
Posts: 769
aficionado
Offline
aficionado
Joined: Jun 2008
Posts: 769
Sorry for your trouble. Like I said many times, good sound is the most important but at this price, the customer also wants good finish and good service. The QC really needs to smarten up cause we are seeing more and more of these and in the long term, it's enough for a company to loose the confidence of their customers IMO. This is your second set, it should have been carefully inspected.


Bruno
M80s/VP180/QS8s/EP600/AVR-890
------------------------------------
"The problem is choice..."
Re: Advice on QS8 Placement
bdpf #335303 01/22/11 01:13 PM
Joined: Feb 2009
Posts: 1,181
Likes: 1
connoisseur
Offline
connoisseur
Joined: Feb 2009
Posts: 1,181
Likes: 1
I hope that JC, Brent or Alan continue to read this thread and make sure Ian is aware of this. You're right, this is a good way to lose customer confidence. I am close to ordering M60's or 80's for living room now that we have rearranged it and was just going to order A-stock with a nice finish. I have to say for the first time I am starting to have an uneasy feeling about what might happen. I know I would not accept that kind of finish on an A stock item, so you're not alone.

I know it's a royal pain at this point, but I'd call Axiom again and make sure that when they send you a 3rd set of QS8's (assuming you go that route) they are personally inspected by someone familiar with your plight.

I don't know what else to say...


Dan
On-Wall M5HP LCR, QS8 & EP500 in 7.1
Re: Advice on QS8 Placement
cb919 #335304 01/22/11 01:17 PM
Joined: Aug 2009
Posts: 6,015
axiomite
Offline
axiomite
Joined: Aug 2009
Posts: 6,015
Seems if everyone returned their speakers for the 3rd time, that they'd eventually get the message.

Re: Advice on QS8 Placement
CatBrat #335305 01/22/11 01:40 PM
Joined: Feb 2009
Posts: 1,181
Likes: 1
connoisseur
Offline
connoisseur
Joined: Feb 2009
Posts: 1,181
Likes: 1
Hey, does that customer council still exist? Haven't heard anything on it lately. If so can we ask you guys involved to raise these final QC issues as a serious concern among the 'Axiomites'?


Dan
On-Wall M5HP LCR, QS8 & EP500 in 7.1
Re: Advice on QS8 Placement
cb919 #335310 01/22/11 03:09 PM
Joined: Jan 2011
Posts: 13
T
tjayl Offline OP
frequent flier
OP Offline
frequent flier
T
Joined: Jan 2011
Posts: 13
What are people's thoughts on the first one, with the slight mismatch. I'm worried I'm being overly picky, as it's not that bad. I could probably live with it, it's just not perfect.

Re: Advice on QS8 Placement
tjayl #335313 01/22/11 03:37 PM
Joined: Sep 2008
Posts: 4,116
connoisseur
Offline
connoisseur
Joined: Sep 2008
Posts: 4,116
I would still consider the first speaker B-Stock - a good quality B-Stock. The problem with that corner is that it increases the probabilty of the vinyl to peel over time in that area and perhaps get worse than it is now.


I’m armed and I’m drinking. You don’t want to listen to advice from me, amigo.

-Max Payne
Re: Advice on QS8 Placement
BlueJays1 #335316 01/22/11 03:56 PM
Joined: May 2003
Posts: 18,044
shareholder in the making
Offline
shareholder in the making
Joined: May 2003
Posts: 18,044
We haven't had a meeting for over a year, so I'd say that the customer council no longer exists.


I am the Doctor, and THIS... is my SPOON!
Re: Advice on QS8 Placement
tjayl #335318 01/22/11 04:03 PM
Joined: Dec 2008
Posts: 6,928
axiomite
Offline
axiomite
Joined: Dec 2008
Posts: 6,928
Just to clarify something a little here re. "seams"....the speakers cabinets have two different types of seams. Remember that the mdf comes with the vinyl already attached to it, the flat panel is then v-cut almost* through the mdf to the vinyl side per spec, then the whole cut out is 'folded' and glued into a cabinet. So basically you'll end up with a seamless join where the mdf is folded over and then a non seamless join where the next panel joins it. The first two pictures wouldn't concern me, the next two perhaps a little, the last one to me is a bit more of a concern. This is where the mdf was foled over and should be seamless, but it looks like the mdf wasn't quite folded cleanly in that last pick. It's not really a bubble in the vinyl per say although it looks like it. Anyway, I hope you get this resolved...they are excellent sounding surround speakers.


Half of communication is listening. You can't listen with your mouth.
Re: Advice on QS8 Placement
Adrian #335350 01/22/11 08:20 PM
Joined: Jan 2011
Posts: 13
T
tjayl Offline OP
frequent flier
OP Offline
frequent flier
T
Joined: Jan 2011
Posts: 13
Originally Posted By: Adrian
Just to clarify something a little here re. "seams"....the speakers cabinets have two different types of seams. Remember that the mdf comes with the vinyl already attached to it, the flat panel is then v-cut almost* through the mdf to the vinyl side per spec, then the whole cut out is 'folded' and glued into a cabinet. So basically you'll end up with a seamless join where the mdf is folded over and then a non seamless join where the next panel joins it. The first two pictures wouldn't concern me, the next two perhaps a little, the last one to me is a bit more of a concern. This is where the mdf was foled over and should be seamless, but it looks like the mdf wasn't quite folded cleanly in that last pick. It's not really a bubble in the vinyl per say although it looks like it. Anyway, I hope you get this resolved...they are excellent sounding surround speakers.


I guess my concerns are that I'm shelling out money for something with flaws. I expect a product to look perfect unless I'm knowingly buying b stock.

I've pretty much decided I will keep the one with the slight mismatch. While there is a risk of the veneer peeling, I'm hoping it wont happen as its going to be hanging on the wall untouched.

Page 3 of 5 1 2 3 4 5

Moderated by  alan, Amie, Andrew, axiomadmin, Brent, Debbie, Ian, Jc 

Link Copied to Clipboard

Need Help Graphic

Forum Statistics
Forums16
Topics24,940
Posts442,457
Members15,616
Most Online2,082
Jan 22nd, 2020
Top Posters
Ken.C 18,044
pmbuko 16,441
SirQuack 13,840
CV 12,077
MarkSJohnson 11,458
Who's Online Now
0 members (), 402 guests, and 3 robots.
Key: Admin, Global Mod, Mod
Newsletter Signup
Powered by UBB.threads™ PHP Forum Software 7.7.4