Axiom Home Page Forums General Discussion Advice from Axiom Owners Just received my M80's but I have a problem...

I just received my M80's in High Gloss Cherry. I have to say I'm not very happy with the finish. When I received my M60's they were spotless. On the M80's I'm seeing a lot of ...not properly glued or finished finish...as well the cones seem to be not properly fitted or something along that line. THis is on both speakers.

I've attached some pics. I'd like your opinion if this is acceptable and I'm making too much of an issue.

I would not consider those to be A-Stock. Now the question is did you buy them as B-Stock (auction) or from the website as A-Stock?

I bought them from AStock. I never asked for B Stock. Plus I did pay full price. The price I paid was the same as when you go to the product page and select the speakers with the custom finish.

Not sure if I should have posted this is as I didn't want to make Axiom look bad or anything like that. Just wasn't sure if this is what anyone considers acceptable. Just want to make that clear.

From the pics, I think it is worth contacting Axiom. I would be disappointed if I paid extra $ for a custom finish and it had that many imperfections. I expected shipping damage but that does look more like factory imperfections. Only a guess based on pics, of course.

I'm pretty mellow and a single blemish I might live with vs. the hassle of negotiating a return but I think that there is enough there to warrant the discussion of what might be done for you.

I'd CALL Axiom and ask them to make it right. I don't think those defects are acceptable for custom finish A-stock.

Just not sure what to do take a discount or have new ones resent. I'm just afraid that once you have an issue with the finish it will ruin that much more quicker.

I sent an email to JC as he was the one I had dealt with.

The finish of those speakers is horrible - totally unacceptable even for B stock. They look like they were dragged across the ground. If that is how they arrived they should be returned for replacement or refund.

I thought this was a joke at first. The person who made and/or sent these must of been drunk or something.

Wow that finish is unacceptable. I am considering ordering a pair of M80's with a custom wood finish. When I see that type of craftmanship it is very concerning. There seems to be a large disconnect between everything that is said about Axiom speakers the craftmanship and the ones that were delivered.

I think Axiom should chime in and provide their perspective as to what happened and more importantly what the resolution will be.
If these speakers were custom ordered and 'full' price they shoud never have left the plant. But that is my opinion.

Perhaps his wife tried to "Antique" them???
I've never understood taking perfectly good furniture and beating it with chains and sandpaper but whatever...