Axiom Home Page Forums General Discussion Home Theater Horrible Purolator

I would go the route of getting back to Axiom, since as has already been stated, they do a lot of business with Purolator. Keep in mind though, that although I am sure there is absolutely "no connection" whatsoever, Purolator is owned by Canada Post and we all know what is going on with them at the moment.

Dude, you just tested fate! Order a big set of stemware and a bowling ball, just to see.

I checked the tracking record today and found out that Purolator actually delivered yesterday but showed "Address Correction Required " again. The funny thing is that I got my newegg package from Purolator just now.

I think I made myself pretty clear when I called Purolator last time but I don't know what happened to the customer service or the driver.

Now I am trying to contact the customer service but I even can't get connected. Ridiculous.

Can't you pick up the package at your local Purolator shipping center after hours? Might be the best course of action at this point.

He doesn't have a car and isn't sure the box will fit in his friend's car.

Things get worse. I was told to stay at home yesterday to receive my package but nothing happened. When I checked the tracking detail, it showed "Attempted Delivery - Customer Closed ". What the heck, I couldn't go out that day because of the shipment and I checked my cell phone that I didn't miss any calls including the buzz call.

Today I waited another 20 minutes for the horrible toll free line to talk to the Purolator customer servie and she asked me to pick it up by myself. As St_PatGuy has mentioned that I don't have a car. It is impossible.

I also contacted Axiomaudio to see how things go next.

See! If Kanada weren't so squidgy about guns, you'd have "thought" of a solution already.

Purolator used to be in the US. Maybe they got really bad and we relegated them to the foreign market only---you know, like we do with FDA banned pharmaceuticals.

Sorry it's being such a drag. Stop using the web for tracking info and call them instead------ repeatedly.

Maybe the send-to address got fudge-bricked on that one package.

I called Purolator numerous times and in order to talk to the customer service representative, I have to wait 20-30 minutes to get connected EVERY TIME. They really suck.

I called Axiom today and they said they would ask Purolator to deliver tomorrow.

My worst purchase experience ever.

Julian that really sucks, my guess is tha fact that you live in an apartment is the reason for your problems. The driver, in my opinion, is just too lazy/busy to bring the sub up to you and fudging those non-delivery codes they keep telling you about, just so he can do easier deliveries.