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#371275 - 03/27/12 07:56 PM Re: Ads [Re: medic8r]
Wid Offline
axiomite

Registered: 06/22/03
Posts: 6790
Loc: The Peoples Republic of Il.

I was just reading this too.
_________________________
Rick


"A fear of weapons is a sign of retarded sexual and emotional maturity." Sigmund Freud


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#371276 - 03/27/12 07:59 PM Re: Ads [Re: BlueJays1]
SBrown Offline
aficionado

Registered: 11/16/10
Posts: 901
Loc: Victoria,BC
I had to cancel my CC because of charges from EA and Blizzard.

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#371289 - 03/27/12 09:49 PM Re: Ads [Re: medic8r]
Amie Offline

connoisseur

Registered: 02/06/02
Posts: 1625
We've just finished the testing of the new server and we think things are running smoothly now. Several of you noticed the boards going down, as did other parts of the website, as we made the transition today.

Here is the gist of what I posted at CA just now:

In order to eliminate all possible threats, we made an emergency site move to a new brand new machine, moving our content file-by-file and auditing each file as we went. In doing so, we located a hole in one of our vendor’s APIs that was the root cause of this situation. We have now rewritten the offending code completely and added additional security measures on our new server environment to ensure your information's security.

You may have noticed the website go down during the transition. It is back up now and secure.

My deepest apologies for this problem - SBrown especially. Please rest assured we take this problem very seriously, and we have implemented a number of extra security measures today to ensure that we don’t have any compromises in the future.

I hope you’ll understand the lack of technical details around the issue – unfortunately this is a case of ‘the less said the better’ for security's sake.
_________________________
Amie Colquhoun
Axiom Audio

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#371294 - 03/27/12 10:06 PM Re: Ads [Re: medic8r]
Lampshade Offline
connoisseur

Registered: 11/08/05
Posts: 1235
Loc: Millis, MA
Wow, the Chinese and Soviets must be after the new DSP algorithms.
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M3 and
M80

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#371299 - 03/27/12 11:52 PM Re: Ads [Re: Lampshade]
SBrown Offline
aficionado

Registered: 11/16/10
Posts: 901
Loc: Victoria,BC
Thanks Amie, I am glad you got it figured out.

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#371309 - 03/28/12 01:37 AM Re: Ads [Re: Amie]
ClubNeon Offline
connoisseur

Registered: 02/06/09
Posts: 3466
Loc: Western Maryland, USA
I don't like the "the less said the better". Sure, the details of the hole aren't needed, if our personal information was compromised we deserve to know, so protection can be put in place. How long has the hole existed? I know my credit card number, and at least one other member's were stolen within the past 6 months. Additionally, I use a unique e-mail address for every place I sign up. The one I use here started receiving spam not long before that.

As I said, I'd just like to know what actions if any need to be taken.
_________________________
Pioneer PDP-5020FD, Marantz SR6011
Axiom M5HP, VP160HP, QS8
Sony PS4, surround backs
-Chris

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#371310 - 03/28/12 01:51 AM Re: Ads [Re: medic8r]
CV Offline
Founder, Axiom Upgrade Club
shareholder in the making

Registered: 07/20/06
Posts: 11735
Loc: Richland, WA, USA
I can't get Blu-ray.com to come up at the moment, but there was a link to a thread on another site about people buying from Axiom and subsequently getting EA charges on their cards. I also got an EA charge on my card in February. My bank caught it as suspicious, and I was issued a new card.

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#371311 - 03/28/12 02:54 AM Re: Ads [Re: CV]
lucv13 Offline
veteran

Registered: 05/07/08
Posts: 105
Loc: London ON Canada
Originally Posted By: CV
I can't get Blu-ray.com to come up at the moment, but there was a link to a thread on another site about people buying from Axiom and subsequently getting EA charges on their cards. I also got an EA charge on my card in February. My bank caught it as suspicious, and I was issued a new card.


I read briefly when I managed to access Blu-ray.com for about 5 minutes earlier tonight that they have been DDoSed and are working to resolve the problem - That's my go to site for while I'm at work overnight, hope they fix it soon

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#371313 - 03/28/12 06:34 AM Re: Ads [Re: ClubNeon]
Ajax Offline
axiomite

Registered: 12/30/03
Posts: 6331
Loc: Cleveland, Ohio
Originally Posted By: ClubNeon
I don't like the "the less said the better". Sure, the details of the hole aren't needed, if our personal information was compromised we deserve to know, so protection can be put in place. How long has the hole existed? I know my credit card number, and at least one other member's were stolen within the past 6 months. Additionally, I use a unique e-mail address for every place I sign up. The one I use here started receiving spam not long before that.

As I said, I'd just like to know what actions if any need to be taken.

Chris, if I understand Amie, correctly, it is precisely the "details of the hole'" to which she was referring with the phrase "the less said the better." I'm sure Axiom would provide all information necessary for us to take adequate precautions to protect ourselves.
_________________________
Jack

"People generally quarrel because they cannot argue." - G. K. Chesterton

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#371314 - 03/28/12 06:35 AM Re: Ads [Re: ClubNeon]
Amie Offline

connoisseur

Registered: 02/06/02
Posts: 1625
At this point our investigation is ongoing, but what we have found in every single case so far is that the cards were used immediately (within about three days of purchase) and exclusively for EA Games, and then dumped. We haven't found a case yet where that was not the case, but we're continuing our investigation. This seems to be so prevelant that the credit card companies watch specifically for that pattern and shut down cards immediately if they are being used in this manner. It does not seem to be related to the spam issue (aWeber, our newsletter provider, had their database hacked, and that's when that problem started. I think I posted about it at the time.) We are continuing our investigation already this morning but basically we haven't found a case where it wasn't caught by the credit card company, nor have we found a case where the cards were used after that short window. I can't say anything definitely since we are still checking, but that's what we have found so far.
_________________________
Amie Colquhoun
Axiom Audio

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