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#397556 - 10/02/13 11:22 AM iPhone help needed.
a401classic Offline
connoisseur

Registered: 11/29/06
Posts: 1328
Loc: Alpharetta, GA
Hi All,

My Dad just bought an iPhone 5-something. No matter what ring tone or volume level he sets, when an actual call comes in, it only vibrates. Any thoughts?

Scott
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#397557 - 10/02/13 11:23 AM Re: iPhone help needed. [Re: a401classic]
Ken.C Offline
shareholder in the making

Registered: 05/03/03
Posts: 18044
Loc: NoVA
Stupid question: is the physical switch on the left side flipped so it's showing orange?
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#397567 - 10/02/13 02:44 PM Re: iPhone help needed. [Re: a401classic]
Murph Offline
axiomite

Registered: 10/05/06
Posts: 6955
Loc: PEI, Canada
Negative Orange???
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#397568 - 10/02/13 02:46 PM Re: iPhone help needed. [Re: Murph]
a401classic Offline
connoisseur

Registered: 11/29/06
Posts: 1328
Loc: Alpharetta, GA
I sent the link to my dad... waiting for a reply. May be an effort in futility. He keeps sending texts to land lines instead of cell phones...
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#397570 - 10/02/13 03:07 PM Re: iPhone help needed. [Re: Ken.C]
a401classic Offline
connoisseur

Registered: 11/29/06
Posts: 1328
Loc: Alpharetta, GA
Yes, the orange is showing. Is that the problem? The salesman installed the case before it left the store, so the switch can't be seen....


Edited by a401classic (10/02/13 03:27 PM)
Edit Reason: Posted by Mrs. Classic
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#397571 - 10/02/13 03:09 PM Re: iPhone help needed. [Re: a401classic]
a401classic Offline
connoisseur

Registered: 11/29/06
Posts: 1328
Loc: Alpharetta, GA
Hallelujah! It worked! Thanks! This is what happens when Walmart employees try to sell Apple products.


Edited by a401classic (10/02/13 03:27 PM)
Edit Reason: Posted by Mrs. Classic
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#397572 - 10/02/13 03:38 PM Re: iPhone help needed. [Re: a401classic]
MarkSJohnson Offline
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Registered: 09/27/04
Posts: 11437
Loc: Central NH
It's true that they're not all Geniuses. grin
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#397584 - 10/02/13 07:52 PM Re: iPhone help needed. [Re: a401classic]
Ken.C Offline
shareholder in the making

Registered: 05/03/03
Posts: 18044
Loc: NoVA
The case covers the mute switch? Return the case, it's not appropriate for the phone.
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#397585 - 10/02/13 08:46 PM Re: iPhone help needed. [Re: Ken.C]
a401classic Offline
connoisseur

Registered: 11/29/06
Posts: 1328
Loc: Alpharetta, GA
Well, yes and no. It's covered, but there's a flip window in the cover over the various port and switch locations... My dad was not shown any of the features of the phone, and we don't own any yet, so we didn't know [where] to look. Unfortunately my dad bought the iPhone (could have been any smart phone, wouldn't matter) because he was increasingly frustrated by his call/text only phone. Not being technology-friendly, any smart phone will be even more trouble for him, I fear. To complicate the issue, they are homeless for the moment - having sold and moved out of their house in LA and still in escrow on the house they are buying, so he used our email address as a reference point - which has totally messed up our apple id because the rest of our equipment is apple - apple thinks the iphone is ours... so now we have to untangle the logins and passwords.
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#397586 - 10/02/13 08:46 PM Re: iPhone help needed. [Re: a401classic]
terzaghi Offline
connoisseur

Registered: 04/04/07
Posts: 4870
Loc: Tulsa, Oklahoma
Yeah, get a new case!
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