Previous Thread
Next Thread
Print Thread
Rate Thread
Page 3 of 9 1 2 3 4 5 6 7 8 9
Re: Trade-up Made Easier
a401classic #406391 07/30/14 01:57 AM
Joined: Mar 2013
Posts: 2
P
newbie
Offline
newbie
P
Joined: Mar 2013
Posts: 2
So what happens to the speakers that are traded in? Are they available for purchase too?

Re: Trade-up Made Easier
Ponz #406392 07/30/14 03:53 AM
Joined: May 2002
Posts: 10,654
shareholder in the making
Offline
shareholder in the making
Joined: May 2002
Posts: 10,654
Yes; they're sold in the "Refurb Store" section of the "Deals" found by clicking on it above.


-----------------------------------

Enjoy the music, not the equipment.


Re: Trade-up Made Easier
JohnK #406404 07/31/14 08:49 PM
Joined: Nov 2006
Posts: 1,333
connoisseur
Offline
connoisseur
Joined: Nov 2006
Posts: 1,333
Sad to see those carpathian burl lfr1100's come back like that...


Scott

My HT
Re: Trade-up Made Easier
Ian #406405 07/31/14 08:50 PM
Joined: May 2003
Posts: 18,044
shareholder in the making
Offline
shareholder in the making
Joined: May 2003
Posts: 18,044
Those are just stunning.


I am the Doctor, and THIS... is my SPOON!
Re: Trade-up Made Easier
Ian #406412 08/01/14 02:14 PM
Joined: Mar 2012
Posts: 286
local
Offline
local
Joined: Mar 2012
Posts: 286
Those were my LFR's. I enjoyed them for about a year until I traded up to the new v4's. However, I'm fairly sure the one speaker didn't have that scratch on it when I packed it up!

Re: Trade-up Made Easier
Cohesion #406431 08/03/14 04:14 PM
Joined: Nov 2006
Posts: 1,333
connoisseur
Offline
connoisseur
Joined: Nov 2006
Posts: 1,333
Ahhh, I thought those were the ones that just shipped out (as posted on Axioms Facebook page)- I didn't catch the difference in tweeters.

On a related note, the trade-up program seems to be working - the VP150 that I sent in is no longer listed.


Scott

My HT
Re: Trade-up Made Easier
Ian #409689 01/21/15 07:29 PM
Joined: Dec 2012
Posts: 96
old hand
Offline
old hand
Joined: Dec 2012
Posts: 96
Trade in system is BS.

After being invoiced, paying the difference and packaging up your trade for shipping. Have to call them a few days later only to be told they don't want to do the deal and I'm out of luck.


VP180v3, M80v2, QS8v4, Arcam AV860, Rotel RMB1585, Epson 5050ub
Re: Trade-up Made Easier
minorc #409691 01/21/15 08:51 PM
Joined: Mar 2001
Posts: 1,387
Likes: 8
Ian Offline OP
President
connoisseur
OP Offline
President
connoisseur
Joined: Mar 2001
Posts: 1,387
Likes: 8
For instances where the trade is outside the normal higher version of the same model, higher model, or both we do end up discussing here if it makes sense for us or not. We are going to add the following paragraph to the Trade-up page to make this clearer.

"If your trade is not a simple higher version of the same model or an upgrade in models or both you can still fill in the details of what you would like to trade up and your new purchase and we will contact you if there are any issues."


Ian Colquhoun
President & Chief Engineer
Re: Trade-up Made Easier
Ian #409692 01/21/15 09:06 PM
Joined: Dec 2012
Posts: 96
old hand
Offline
old hand
Joined: Dec 2012
Posts: 96
Originally Posted By: Ian
For instances where the trade is outside the normal higher version of the same model, higher model, or both we do end up discussing here if it makes sense for us or not. We are going to add the following paragraph to the Trade-up page to make this clearer.

"If your trade is not a simple higher version of the same model or an upgrade in models or both you can still fill in the details of what you would like to trade up and your new purchase and we will contact you if there are any issues."


That would be a good idea considering my order confirmation states there was no issue with the trade.

Save a customers time and money packaging up their return for shipping only to have to take it all back out again. Maybe having staff look at the orders promptly would also help, instead of customers having to play phone tag with your sales staff to find out order status several days after it was placed.


Last edited by minorc; 01/21/15 09:21 PM.

VP180v3, M80v2, QS8v4, Arcam AV860, Rotel RMB1585, Epson 5050ub
Re: Trade-up Made Easier
Ian #409695 01/21/15 11:00 PM
Joined: Jan 2002
Posts: 1,459
Likes: 6
connoisseur
Offline
connoisseur
Joined: Jan 2002
Posts: 1,459
Likes: 6
Chris, if indeed you did receive a confirmation that the trade was immediately accepted, the reversal later would also leave a bad impression with me, someone who has been dealing with Axiom since 1990....

But don't give up on Axiom, they are a good company.

Page 3 of 9 1 2 3 4 5 6 7 8 9

Moderated by  alan, Andrew, Brent, Debbie, Ian, Jc 

Link Copied to Clipboard

Need Help Graphic

Forum Statistics
Forums16
Topics24,940
Posts442,457
Members15,616
Most Online2,082
Jan 22nd, 2020
Top Posters
Ken.C 18,044
pmbuko 16,441
SirQuack 13,840
CV 12,077
MarkSJohnson 11,458
Who's Online Now
0 members (), 145 guests, and 4 robots.
Key: Admin, Global Mod, Mod
Newsletter Signup
Powered by UBB.threads™ PHP Forum Software 7.7.4