Axiom Home Page Forums General Discussion Technical Questions m100

crazy thing I have had my m100s for a couple of months now and just pulled them out and set them up.in one of them the tweeters are not working.so I took them out and put them in the other one to test and they worked fine.now I know I should contact axiom and I will but was just wondering if any one had a similar problem. behind the bottom tweeter there is a small board that 6 wires are plugged into it. a blue and white to each tweeter and a blue and white coming from the top mid. I don't have a tester and home to check for power,

anybody have any ideas gonna email axiom now

thanks all

I think contacting Axiom was the right route.

What was the result?

hey all just a update talked to Debbie at axiom and was told to try unhooking the wires from splitter board for the tweeters and hook to them and test sad to say that didn't work.so called Debbie again today and told her no luck.she was awesome no questions asked she told me she was putting a order in and they are going to send me a new m100 plus a return shipping label for the old one.a couple of hours later I got my email from axiom telling me I had an order in for a new m100.all I have to say is great customer service sure i cant listens to the twins for awhile but I am so happy and what a great company

Everything is tested at the factory, so likely something got jarred loose in shipping.

They have awesome customer service,
I got a bstock M22 with a bad woofer contacted axiom the same day they replaced my woofer. No question asked just fantastic service.

just a little update got my new m100 and all is good axiom what a great company no questions asked just great customer service.any body can ask me any thing about axiom and i will allways say what a great company.i am so happy

sounds like Axiom is taylormade for you!