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Forums » General Discussion » Technical Questions » Is everything OK @Axiom?
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#416495 - 01/15/16 04:45 PM
Is everything OK @Axiom?
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hobbyist Registered: 05/13/04 Posts: 21 Loc: 36° 51' N 76° 06' W |
I've been trying, unsuccessfully, for two days to get through on their phone from the US. I've been waiting for 3 weeks to get refunded for the speakers I returned, and which they received on 29 December 2015. They haven't closed have they? Even my email has gone unanswered.
So, if anyone from Axiom reads this could you please check on the refund status for order# 10800160. Michael
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--- RazorFace |
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#416498 - 01/15/16 10:28 PM
Re: Is everything OK @Axiom?
[Re: RazorFace]
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aficionado Registered: 02/17/04 Posts: 602 Loc: Bridgewater, Nova Scotia, CA |
No holidays here, this doesn't sound like Axiom
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Anthem AVM30 Anthem MCA50 M22v4 VP160v4 EP350 EP500 |
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#416499 - 01/15/16 10:47 PM
Re: Is everything OK @Axiom?
[Re: RazorFace]
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shareholder in the making Registered: 05/11/02 Posts: 10623 |
Michael, the lack of response which you describe is rather disturbing, but I note that Matt has been in contact with Axiom in the last few days, as mentioned in his thread here . Hopefully this'll be noticed and your problem resolved in a more typical fashion which Axiom has been known for.
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----------------------------------- Enjoy the music, not the equipment. |
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#416503 - 01/16/16 04:42 AM
Re: Is everything OK @Axiom?
[Re: RazorFace]
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President connoisseur 
Registered: 03/13/01 Posts: 1156 |
Hi Michael,
We did your credit yesterday. I am not sure how it got missed the Friday before other than AxiomAir project has been pulling the elastic band of everyone's time pretty thin these past few months. Please accept my apologies for the delay.
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Ian Colquhoun President & Chief Engineer |
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#416534 - 01/16/16 09:33 PM
Re: Is everything OK @Axiom?
[Re: RazorFace]
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connoisseur 
Registered: 03/16/02 Posts: 3121 Loc: CA, USA |
Whew! Glad a rock didn't fall out of the sky and take out our favorite audio facility.
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Enjoy the Music. Trust your ears. Laugh at Folks Who Claim to Know it All. |
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#416854 - 02/04/16 01:48 AM
Re: Is everything OK @Axiom?
[Re: RazorFace]
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veteran Registered: 01/06/06 Posts: 139 Loc: IL, USA |
I am a bit concerned too. I sent an email to Debbie S a week ago regarding my dead EP600v2 and have not received a response yet.
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4 M80s/VP150/EP600/Denon AVR-5308 & DVD-2910/ 2 QSC SRA3622(1100wattsX2)/Carvin 1800HD(600wattsX2) |
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