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AXIOM INTEGRITY
#416696 01/27/16 03:16 AM
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2x6spds Offline OP
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AXIOM - CLASS ACT

OK, so, I love these speakers but there was a little problem. I purchased B Stock and got a great price for a pair of M100s in real cherry (nutmeg stain I think). There was the most minor blemish on the back of the speaker, so Axiom discounted these speakers by more than $1,000 from their $3,430 list price.

Each speaker was beautifully finished, but they did not quite match. One was a bit darker than the other.

How did Axiom deal with this problem?

Axiom offered to take them back and pay shipping. They also offered to swap them for another pair. I love these speakers, so I chose the latter.

They are sending me a pair of new, A stock M100s, shipped free. I am to repack the original M100s into the new shipping box and send them back to Axiom. Axiom is picking up the freight.

Integrity.

Axiom makes great sounding speakers. I think, dollar for dollar, they make some of the best speakers out there. We can choose from many great sounding speakers. However, when it comes to customer service, standing behind their products, and integrity, even when it hits their bottom line, Axiom, the Axiom people, are simply outstanding.

My new M100s will be cherry, chestnut stain, semi-gloss finish. Axiom is shipping them this week. i am very much looking forward to setting these new beauties up in my main 2 channel system.

I am very happy, very glad to deal with people who not only take such care in the speakers they make, I am so happy to deal with people with such most excellent business ethics.

Read more: http://www.hometheatershack.com/forums/t...#ixzz3yPZGno3R.

Bravo Axiom.

Thank you Ian and Debbie!

Reprinted from my post on Hometheatershack.com.

Read more: http://www.hometheatershack.com/forums/t...l#ixzz3yPWhogun[i][/i]


Enjoy the Music. Trust your ears. Laugh at Folks Who Claim to Know it All.
Re: AXIOM INTEGRITY
2x6spds #416697 01/27/16 04:56 AM
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Posts: 5,422
axiomite
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Posts: 5,422


Farewell - June 4, 2020
Re: AXIOM INTEGRITY
2x6spds #416721 01/29/16 12:47 AM
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shareholder in the making
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Well said!


M80s VP180 4xM22ow 4xM3ic EP600 2xEP350
AnthemAVM60 Outlaw7700 EmoA500 Epson5040UB SonyUBPX800


Re: AXIOM INTEGRITY
2x6spds #416723 01/29/16 01:24 AM
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2x6spds Offline OP
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I'll post pictures of the new ones when they are set up.

I'm so pleased with my Axiom speakers and with all my dealings with the excellent people at Axiom.

Thanks again Axiom!


Enjoy the Music. Trust your ears. Laugh at Folks Who Claim to Know it All.
Re: AXIOM INTEGRITY
2x6spds #416725 01/29/16 03:39 AM
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axiomite
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Why am I not the least bit surprised by this.


Jack

"People generally quarrel because they cannot argue." - G. K. Chesterton
Re: AXIOM INTEGRITY
2x6spds #416785 01/31/16 06:54 PM
Joined: Sep 2005
Posts: 139
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Not surprised at all...I've met/talked with Axiom staff...always a 1st class experince with them!!! Which is why back in '09 was "proud" to be banned on a forum that was not only bad mouthing their products but Axiom's ethic's in general...we need more companies like this one ...not more wal-marts..IMO.Rant over!!!

Last edited by Stereoguy99; 01/31/16 06:54 PM.

M80V3,VP150ti,Mission Speakers,Paradigm DSP-3100 Sub Yamaha RXA-2050
Re: AXIOM INTEGRITY
2x6spds #416786 01/31/16 08:40 PM
Joined: Sep 2011
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E
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I'm proud to have been banned elsewhere as well...

TAM

Re: AXIOM INTEGRITY
2x6spds #416801 02/01/16 04:20 PM
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Hi: Just bought the M80's in the refurb store....was dealing with Debbie she was great very helpful,courteous!!!! So this is a great company to deal with anyone that reads this thread should take this level of customer service into consideration when buying speakers!!!Again Debbie thanks for your help!!!


M80V3,VP150ti,Mission Speakers,Paradigm DSP-3100 Sub Yamaha RXA-2050
Re: AXIOM INTEGRITY
exlabdriver #416803 02/01/16 04:54 PM
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Originally Posted By exlabdriver
I'm proud to have been banned elsewhere as well...

TAM


Yep, and in one particular forum they showed the "no credibility frauds" that they are.

Re: AXIOM INTEGRITY
2x6spds #416805 02/01/16 05:41 PM
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I am banned from Onkyo facebook for speaking the truth. Nice

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