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#421012 - 11/08/16 10:14 PM Broken axiom air
Kunami Offline
newbie

Registered: 03/28/16
Posts: 2
After plugging the Axiom Air in and turning it off I smelt a burning smell and a little smoke came out in close proximity from the power button. Afterward I could get no sound out of it but could still connect to it and everything.

I don't know what to do with this thing. Every time I talk to someone they tell me they are going to send me a new one and that they want this one back but its been about a month 2 phone calls, 2 emails, a voice mail and numerous times trying to call later with no actions being taken. I guess its my loss for backing the kickstarter but I was hoping I could at least pay to get this thing fixed but now I can't even get ahold of anyone.

Previously I've bought 4 QS8v3, 2 M22v3, 2 M22v4, 1 VP150v3, 1 EP500v3 and multiple stands and mounts

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#421013 - 11/09/16 12:10 AM Re: Broken axiom air [Re: Kunami]
Mojo Offline
connoisseur

Registered: 01/21/07
Posts: 4734
The Air is history. They're not answering you because they are working on the Air 2.

The Air 2 will be three-way, with a DSP and adaptive room correction and 125W/channel. A hydrogen fuel cell will re-charge the battery when on the go.

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#421014 - 11/09/16 03:36 AM Re: Broken axiom air [Re: Kunami]
Ian Offline
President
connoisseur

Registered: 03/13/01
Posts: 1169
Hi Kunami,

I will find out what is happening with your AxiomAir later today and send you an e-mail with the update.
_________________________
Ian Colquhoun
President & Chief Engineer

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