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Broken axiom air
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Joined: Mar 2016
Posts: 2
newbie
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OP
newbie
Joined: Mar 2016
Posts: 2 |
After plugging the Axiom Air in and turning it off I smelt a burning smell and a little smoke came out in close proximity from the power button. Afterward I could get no sound out of it but could still connect to it and everything.
I don't know what to do with this thing. Every time I talk to someone they tell me they are going to send me a new one and that they want this one back but its been about a month 2 phone calls, 2 emails, a voice mail and numerous times trying to call later with no actions being taken. I guess its my loss for backing the kickstarter but I was hoping I could at least pay to get this thing fixed but now I can't even get ahold of anyone.
Previously I've bought 4 QS8v3, 2 M22v3, 2 M22v4, 1 VP150v3, 1 EP500v3 and multiple stands and mounts
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Re: Broken axiom air
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Joined: Jan 2007
Posts: 10,490 Likes: 116
shareholder in the making
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shareholder in the making
Joined: Jan 2007
Posts: 10,490 Likes: 116 |
The Air is history. They're not answering you because they are working on the Air 2.
The Air 2 will be three-way, with a DSP and adaptive room correction and 125W/channel. A hydrogen fuel cell will re-charge the battery when on the go.
House of the Rising Sone Out in the mid or far field Dedicated mid-woofers are over-rated
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Re: Broken axiom air
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Joined: Mar 2001
Posts: 1,387 Likes: 8
President connoisseur
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President connoisseur
Joined: Mar 2001
Posts: 1,387 Likes: 8 |
Hi Kunami,
I will find out what is happening with your AxiomAir later today and send you an e-mail with the update.
Ian Colquhoun President & Chief Engineer
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