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Re: Is Axiom Audio Out of Business - No Phone or Email
jjaskuna #445244 05/05/22 11:03 AM
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I have replied to the email, have a support case, and have replied to that multiple times. I was asked right after the order arrived to submit photos, which I did , but have not been able to get a response since.

Re: Is Axiom Audio Out of Business - No Phone or Email
jjaskuna #445245 05/05/22 12:35 PM
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I had quick responses recently last week with questions about products. Last week I ordered an Air Transformer , za-1000, and m2 bookshelves. All my emails were answered within a day. I’m satisfied with that. Sucks you’re still waiting and stuck with damaged product though. Keep trying I guess. Just thought I’d share for the sake of recent information and experience.

In the past I’ve always got good response via email while I was kicking the tires on a few things.

I’ve always emailed via the “ ticket “ email box on the website.


M60ti Hafler9505 & JFET Pre,Axiom Transformer. M3 Marantz PM7200 Dual 606 Denon 2700 M2 Yammy RX595
Re: Is Axiom Audio Out of Business - No Phone or Email
jjaskuna #445246 05/05/22 02:15 PM
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I called 2 days ago and got someone on the phone right away.

Re: Is Axiom Audio Out of Business - No Phone or Email
JSHTS #445247 05/05/22 02:43 PM
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Originally Posted by JSHTS
I have replied to the email, have a support case, and have replied to that multiple times. I was asked right after the order arrived to submit photos, which I did , but have not been able to get a response since.
The response times have been very variable lately … I’ve had a problem like this recently …
they eventually got to it and corrected it but I took way too long.
I’m hopping that this is just growing pains.

Re: Is Axiom Audio Out of Business - No Phone or Email
rrlev #445248 05/05/22 03:24 PM
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Originally Posted by rrlev
The response times have been very variable lately …

Very variable? I am surprised by the lack of specificity from an engineer like you. smile


House of the Rising Sone
Out in the mid or far field
Linearity and mid-woofers are over-rated
Re: Is Axiom Audio Out of Business - No Phone or Email
spiroh #445249 05/05/22 03:25 PM
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Originally Posted by spiroh
I called 2 days ago and got someone on the phone right away.

I just called to say I love them.


House of the Rising Sone
Out in the mid or far field
Linearity and mid-woofers are over-rated
Re: Is Axiom Audio Out of Business - No Phone or Email
rrlev #445252 05/05/22 06:39 PM
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Originally Posted by rrlev
Originally Posted by Mojo
I think they may need to expand their factory for the M5 demand.
Why do you think that? (How do you know?)

How many speaker vendors do you think may be courting Ian to build speakers including drivers, cabinets,...the whole kit and caboodle? He who owns an on-shore factory rules!


House of the Rising Sone
Out in the mid or far field
Linearity and mid-woofers are over-rated
Re: Is Axiom Audio Out of Business - No Phone or Email
Mojo #445254 05/06/22 03:35 AM
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Originally Posted by Mojo
I am surprised by the lack of specificity from an engineer like you. smile
i thought I’d leave the statistical analysis for a true engineer (such as yourself). Go ahead Mojo, and impress and wow us … put me to shame smile

Re: Is Axiom Audio Out of Business - No Phone or Email
Mojo #445255 05/06/22 03:38 AM
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Originally Posted by Mojo
How many speaker vendors ….!
in other words … complete conjecture

Re: Is Axiom Audio Out of Business - No Phone or Email
rrlev #445261 05/06/22 07:46 PM
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Originally Posted by rrlev
Originally Posted by Mojo
How many speaker vendors ….!
in other words … complete conjecture

All the lines are full of M5s today. No room to build any other speakers or the Bryston amps.


House of the Rising Sone
Out in the mid or far field
Linearity and mid-woofers are over-rated
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