 Re: Is Axiom Audio Out of Business - No Phone or Email
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Joined: Nov 2021
Posts: 7
regular
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regular
Joined: Nov 2021
Posts: 7 |
I have replied to the email, have a support case, and have replied to that multiple times. I was asked right after the order arrived to submit photos, which I did , but have not been able to get a response since.
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Re: Is Axiom Audio Out of Business - No Phone or Email
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Joined: Dec 2019
Posts: 777 Likes: 40
aficionado
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aficionado
Joined: Dec 2019
Posts: 777 Likes: 40 |
I had quick responses recently last week with questions about products. Last week I ordered an Air Transformer , za-1000, and m2 bookshelves. All my emails were answered within a day. I’m satisfied with that. Sucks you’re still waiting and stuck with damaged product though. Keep trying I guess. Just thought I’d share for the sake of recent information and experience.
In the past I’ve always got good response via email while I was kicking the tires on a few things.
I’ve always emailed via the “ ticket “ email box on the website.
M60ti Hafler9505 & JFET Pre,Axiom Transformer. M3 Marantz PM7200 Dual 606 Denon 2700 M2 Yammy RX595
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Re: Is Axiom Audio Out of Business - No Phone or Email
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Joined: Jan 2005
Posts: 142 Likes: 1
veteran
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veteran
Joined: Jan 2005
Posts: 142 Likes: 1 |
I called 2 days ago and got someone on the phone right away.
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Re: Is Axiom Audio Out of Business - No Phone or Email
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Joined: Sep 2009
Posts: 1,897 Likes: 101
connoisseur
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connoisseur
Joined: Sep 2009
Posts: 1,897 Likes: 101 |
I have replied to the email, have a support case, and have replied to that multiple times. I was asked right after the order arrived to submit photos, which I did , but have not been able to get a response since. The response times have been very variable lately … I’ve had a problem like this recently … they eventually got to it and corrected it but I took way too long. I’m hopping that this is just growing pains.
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Re: Is Axiom Audio Out of Business - No Phone or Email
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Joined: Jan 2007
Posts: 10,490 Likes: 116
shareholder in the making
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shareholder in the making
Joined: Jan 2007
Posts: 10,490 Likes: 116 |
The response times have been very variable lately … Very variable? I am surprised by the lack of specificity from an engineer like you. 
House of the Rising Sone
Out in the mid or far field
Dedicated mid-woofers are over-rated
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Re: Is Axiom Audio Out of Business - No Phone or Email
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Joined: Jan 2007
Posts: 10,490 Likes: 116
shareholder in the making
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shareholder in the making
Joined: Jan 2007
Posts: 10,490 Likes: 116 |
I called 2 days ago and got someone on the phone right away. I just called to say I love them.
House of the Rising Sone
Out in the mid or far field
Dedicated mid-woofers are over-rated
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Re: Is Axiom Audio Out of Business - No Phone or Email
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Joined: Jan 2007
Posts: 10,490 Likes: 116
shareholder in the making
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shareholder in the making
Joined: Jan 2007
Posts: 10,490 Likes: 116 |
I think they may need to expand their factory for the M5 demand. Why do you think that? (How do you know?) How many speaker vendors do you think may be courting Ian to build speakers including drivers, cabinets,...the whole kit and caboodle? He who owns an on-shore factory rules!
House of the Rising Sone
Out in the mid or far field
Dedicated mid-woofers are over-rated
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Re: Is Axiom Audio Out of Business - No Phone or Email
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Joined: Sep 2009
Posts: 1,897 Likes: 101
connoisseur
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connoisseur
Joined: Sep 2009
Posts: 1,897 Likes: 101 |
I am surprised by the lack of specificity from an engineer like you. i thought I’d leave the statistical analysis for a true engineer (such as yourself). Go ahead Mojo, and impress and wow us … put me to shame
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Re: Is Axiom Audio Out of Business - No Phone or Email
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Joined: Sep 2009
Posts: 1,897 Likes: 101
connoisseur
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connoisseur
Joined: Sep 2009
Posts: 1,897 Likes: 101 |
How many speaker vendors ….! in other words … complete conjecture
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Re: Is Axiom Audio Out of Business - No Phone or Email
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Joined: Jan 2007
Posts: 10,490 Likes: 116
shareholder in the making
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shareholder in the making
Joined: Jan 2007
Posts: 10,490 Likes: 116 |
How many speaker vendors ….! in other words … complete conjecture All the lines are full of M5s today. No room to build any other speakers or the Bryston amps.
House of the Rising Sone
Out in the mid or far field
Dedicated mid-woofers are over-rated
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