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Re: Denon 2200 @ ecost
#48748 06/14/04 05:08 AM
Joined: Jan 2004
Posts: 521
aficionado
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Posts: 521
Does anyone know if the DVM-1815 for $179 is a good deal at E-cost? Is it a good player? I'm more worried about the audio quality than the DVD capabilities (although I see it is quite the DVD player). I'm interested in the player for my dad for Father's day. He wants a universal player (he doesn't want to touch SACD's or DVDA's) that is a Denon because he bought a Denon reciever and likes to brand match. I would like to know if this would be a wise buy.

Re: Denon 2200 @ ecost
#48749 06/14/04 01:14 PM
Joined: Feb 2004
Posts: 249
local
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local
Joined: Feb 2004
Posts: 249
Jason, I had a similar experience with Ecost. My HK AVR125 was an absolute lemon-Ecost refused to provide anything except Harmon Kardon's phone number. It turns out that Ecost was not an authorized HK dealer, I did discover that PCMall is the parent company of Ecost and was an HK dealer. Harmon Kardon was great and decided to honor the warranty. After 3 visits to an authorized repair shop the receiver was deemed a lemon by Harmon Kardon and they sent me a new AVR130. Keep hammering on Denon-and if you paid with a credit card dispute the charges. My experience with Ecost was awful-price was great, but their service people were awful. (One lady in fact told me that it looked like I'd bought an expensive paperweight and that I should have read the fine print). Good luck


M22's, VP150, QS4's, HK 630, HSU VTF3-MKII
Re: Denon 2200 @ ecost
#48750 06/14/04 02:45 PM
Joined: Apr 2004
Posts: 44
buff
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buff
Joined: Apr 2004
Posts: 44
Ok...thanks for all the input guys. I watched a couple movies this weekend and the 2200 performed flawlessly. I will probably send it back though, just cause I am a little worried about that dent and what damage might have been caused. Thanks again for your help.


Axiom Owner & War Eagle!!
Re: Denon 2200 @ ecost
#48751 06/14/04 10:35 PM
Joined: Feb 2004
Posts: 2,854
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connoisseur
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Joined: Feb 2004
Posts: 2,854
I thonk you will find that Denon does a pretty good job with service. Also. for the money saved, the occasional ding might occur, but is generally not the case. Try Denon service, but if the thing plays well, you might not be in too bad shape. Having said that, I would also prefer something pristine. It's unfortunate, because the majority of ecost input is positive.

Re: Denon 2200 @ ecost
#48752 06/14/04 10:49 PM
Joined: Jul 2002
Posts: 958
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mwc Offline
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M
Joined: Jul 2002
Posts: 958
Ray, don't thonk us!


I live the life I love and I love the life I live.
Re: Denon 2200 @ ecost
#48753 06/14/04 10:59 PM
Joined: Feb 2004
Posts: 2,854
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connoisseur
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Posts: 2,854
I apologize Mike. Somtimes my thonk nerve causes severe, inadvertant thonking. If it's accompanied by a rash, it's pretty unbearable.

Re: Denon 2200 @ ecost
#48754 06/17/04 04:40 PM
Joined: Apr 2004
Posts: 44
buff
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buff
Joined: Apr 2004
Posts: 44
Update: Sent my Denon 2200 back to Denon just to make sure nothing was wrong with it. It should get there by Monday. The dent didn't make me as nervous as the unit powering on and off by itself. Denon was actually pretty easy to work with and the service guy I talked to on the phone said it sounded like something was wrong with the power supply. When he said that, I figured I would send it to them so they could check it out. I hope to hear back from them soon once they receive the unit. Has anyone ever dealt with their service dept. If so, in general how long does stuff take for repair? Thanks guys!

Jason


Axiom Owner & War Eagle!!
Re: Denon 2200 @ ecost
#48755 06/17/04 06:19 PM
Joined: Dec 2003
Posts: 6,331
axiomite
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axiomite
Joined: Dec 2003
Posts: 6,331
Thanks for reporting back. Though I'm sorry you have to be the rare one to have a problem with a refurb, it's very helpful to know just exactly what you go through in the event something similar should happen to one of us. It also enables us to give accurate advice to others. Please keep us posted. Thanks.


Jack

"People generally quarrel because they cannot argue." - G. K. Chesterton
Re: Denon 2200 @ ecost
#48756 06/17/04 10:00 PM
Joined: Feb 2004
Posts: 2,854
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connoisseur
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Joined: Feb 2004
Posts: 2,854
Jason, everything I've read about Denon service has been pretty positive. Turnaround time is a fucntion of what's there to work on before they get your unit, parts availability, difficulty in finding the problem, etc.

Ray

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